FITTING THOUGHT 1
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Going with the flow
By
Tanya Olckers , Writer
Energy flows where attention goes
The plumbing industry has just recently held its glitzy awards ceremony , and Plumbing Africa would like to congratulate the winners for their magnificent achievements in the industry and for their dedication to the plumbing sector . These winners not only uphold high standards in terms of quality , but compliance as well .
This month we are putting a strong emphasis on occupational health and safety with our contributor , Chris Coetzee from OHSS Consulting talking us through the PRIME course that is provided by IOPSA – free of charge to IOPSA members . While building a business and scrabbling to get staff , equipment , clients and daily expenses sorted , health and safety could easily take a backseat . However , it is vital to your safety , the safety of your staff and the longevity of your business . help you build your reputation as an industry leader who cares about their customers . It ’ s all marketing .
Where you place your efforts and attention , that is what will grow and bring results . If you have a strong customer-focused business dedicated to providing professional service , using compliant products , your brand will grow . PA
Tanya
We will also be diving into the world of insurance for your business . This too is something that falls by the wayside as the practicality of going out there and doing plumbing work takes our attention . Again , this is an important part of running a business and protecting yourself . We ’ ve spoken to experts in the industry and broken the nitty-gritty of insurance into easy to grasp principles for you .
As we coast into the summer months , I encourage you all to discuss being waterwise with your clients and to add waterwise products and services to your current repertoire . I also encourage you to talk to clients about regular maintenance and checking of their plumbing – you know , like going to the dentist once a year or getting your car serviced . It will add value to your business , and it may save your client some money down the line . At the same time , though , it will
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“ This month we are putting a strong emphasis on occupational health and safety .”
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October 2024 Volume 30 I Number 8 www . plumbingafrica . co . za