FEATURES 15
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Constant checks during manufacture are important.
A water heater should be inspected and maintained at least once a year to ensure optimal performance and longevity. Geyser maintenance includes repairs and replacements. This is also an opportunity for you, the plumber, to add this onto your list of services to add value to your customers and to bring in revenue.
A nice way of doing this is to create a‘ geyser vaccination card’ that you can give to the customer after installation, stating a date when the geyser needs to be serviced. Diarise this date for yourself and make sure that the customer gets a call from you or a staff member a month before the service is due to remind them to get the geyser serviced. Be sure to let your customer know upfront what the inspection and service involves as well as the price.
What repairs can be performed on a geyser?
• Can be performed: Replacing the thermostat, heating elements, anode, and pressure relief valve, fixing leaks on the flange and fittings and flushing the tank
• Can’ t be performed: Major structural repairs to the tank itself, which typically require replacing the entire product
According to Raymond Saayman from Ariston,“ Unfortunately, as manufacturer we can’ t control what happens with the removed products. For products damaged during transport or warranty replacements, Ariston destroys and scraps the products so that it can’ t re-enter the market as second-hand or reconditioned products. We strongly encourage all other role-players to do the same.”
Testing Procedures and Compliance Checks Before energising the geyser circuit, several vital tests must be conducted:
July 2025 Volume 31 I Number 05 www. plumbingafrica. co. za