FEATURES 25

By

Tanya Olckers

We asked the ladies at IOPSA what is in their toolbox . Here is what they had to say .

Celmarie Smit says she is the first go-to person when it comes to new members signing up with IOPSA . She says her main tool is the membership system . “ Without a membership system , taking care of plumbers in the industry would be impossible .”

Busisiwe Tshabalala works in the IOPSA training department . Her most important tools are training providers and learners .

Michelle van Rensburg relies on Quickbooks and her calculator to get her work done .

Kaela Wilson ’ s most important tool is all the other departments in IOPSA . “ I can ’ t do my job without the other IOPSA departments .” PA

“ Without a membership system , taking care of plumbers in the industry would be impossible .”