18 FEATURES
• Assign different teams to different jobs
• Shift staff around between different teams
• Track the teams as well as the jobs they are assigned to
Quotes and invoicing management software This software is all about compiling the quote before you start work and generating an invoice once the work has been complete. With this software, you can:
• Create quote templates – so you only need to fill in a job’ s specific requirements
• Generate professional quotes to be given to the customer
• Add your mark-up on the supplies and products used, automatically added to the invoice
• Track which materials were used during the job, automatically added to the invoice
• Create invoices monitor payments daily, track profits and losses, as well as general accounting software 4.
Generated by ChatGPT( OpenAI)
Generated by ChatGPT( OpenAI)
PIRB System The above software can be purchased as stand-alone or combined software. Alternatively, the Plumbing Industry Registration Board( PIRB’ s) Job Management System( JMS) 6 – on which the above research was done – combines all of the abovelisted functions onto one central system: a system created and designed by PIRB, with direct input from a plumber about which software and systems would be valuable on a day-to-day basis.
PIRB’ s system is available at no cost to PIRB-licensed plumbers at a ratio of 1:3, meaning that for every one PIRB-licensed plumber at a company with an active registration status said company will gain access to three user profiles for the JMS system.
Different types of software are available to support every part of your plumbing business.
Pocket POS systems Pocket Point of Sale( POS) systems are handheld devices that you can always carry with you – meaning you can get paid on the spot if the customer has a credit or debit card with them. These machines often come with a subscription to online software where you can
A small pocket POS system.
“ Each task done by the software is one less job you need to worry about taking the time to complete.”
Step five: make sure the software continues to add value once installed Make sure that you switch over to the new system entirely – do not use half of the old system and half of the new system as this will just cause confusion 3. Once you have chosen and installed your software, after a few months’ use you should evaluate by asking yourself these questions:
• Does everyone in the company have access to the software and are they using it?
• Does everyone in the company understand how the software works?
• Do you have a key user of the software who has a contact at the software company that they can call if needed?
• Is the software creating value?
• Is the software freeing up your time and increasing your capacity?
• Have you built the cost of the software into your pricing?
Coach Craig’ s tip: Do not automatically increase your pricing once you have invested in software – customers will notice it, and they will resist. Rather build it into your pricing when you update your costing annually
Note: You should be regularly reviewing the software ' s impact on your business and optimising how you use it to get the most out of it 5.
www. plumbingafrica. co. za @ plumbingonline @ plumbingonline @ PlumbingAfricaOnline January 2026 Volume 31 I Number 11