Plumbing Africa September 2019 | Page 42

40 BUSINESS AND TRAINING enabling their organisations to succeed in four areas: society, strategy, technology, and talent. In addition to our search for year-to-year trends, though, we also aimed to uncover how leaders are moving forward, where they are making the most progress, and what sets the most effective leaders apart. While many executives continue to struggle with navigating the complexity of Industry 4.0, certain leaders appeared to be “getting it right”. We found four distinct leadership personas that, we believe, can provide guideposts for executives and serve as models for leaders around the world as they tackle the challenges associated with digital transformation. Before exploring those personas, though, it’s helpful to understand the survey’s key findings. The survey showed the following: • Poor leadership could be the biggest barrier to a successful Fourth Industrial Revolution strategy. • In the past year, nearly three-quarters of respondents said their organisations had taken steps to make or change products or services with societal impact in mind. Many are motivated by the promise of new revenue and growth. • Executives are struggling to develop effective strategies in today’s rapidly changing markets. Faced with an ever-increasing array of new technologies, leaders said they had difficulty understanding all the new technology-driven opportunities, and in some cases, they lack the strategic vision to guide their efforts. • Many leaders reported that their companies don’t follow clearly defined decision-making processes, and that organisational silos limit their abilities to develop and share knowledge to implement effective strategies. • Executives expressed a genuine commitment to improving the world. • Leaders rated societal impact as the most important factor when evaluating their organisations’ annual performance, ahead of financial performance and customer or employee satisfaction. Top challenges in changing strategy for Industry 4.0 (respondents were asked to rank top three challenges). www.plumbingafrica.co.za @plumbingonline @plumbingonline @PlumbingAfricaOnline September 2019 Volume 25 I Number 7