50
BUSINESS AND TRAINING
Clout through knowledge
The one factor that elevates you as a plumber above your opposition in terms
of quality of work, is your desire to empower yourself with knowledge.
By Deon Smit
Gone are the days that you do what you have done
for the past 20-odd years because that is the way
you were taught and therefore you continue to train
your employees to do the same.
About the author
Deon Smit is no
stranger to the
industry: he has
been involved in
training for many
years and recently
established his own
consulting business.
If it was brought to your attention that what you do does
not comply with the law, you cannot resort to the excuse,
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