Plumbing Africa October 2020 | Page 4

2 CONTENTS ISSN 1812 - 1705 INCORPORATING PUBLISHED BY INTERACT MEDIA DEFINED (PTY) LTD 13A Riley Rd, Bedfordview 2009, South Africa PO Box 695, Edenvale, 1610 Tel: [phone] | Fax: [phone] Web: www.interactmedia.co.za PUBLISHING UNIT LEAD/EDITOR: Rory Macnamara | [email protected] SUB-EDITOR: Tarren Bolton | [email protected] NATIONAL ADVERTISING SALES: Dale Macnamara | [email protected] EXTERNAL SALES: Malcolm Cloete | [email protected] DESIGN/LAYOUT: Glyniss Bone | [email protected] PROCESS CO-ORDINATOR: Lebo Bucibo | [email protected] ADVISORY COMMITTEE: Andrew Camphausen | Chris Kyle | Evert Swanepoel | Francisco Habib | Gary Chandler | Lawrence Benatar | Steve Brown OFFICIAL JOURNAL OF THE: Institute of Plumbing South Africa (IOPSA) | Sani`ter Africa, Plumbdrain Africa | Polymer Hot & Cold Technology Group (PHACT) MANAGEMENT: Operations: Sean Macnamara | [email protected] Finance: Laetitia Arnott | [email protected] PRINTING: Typo Colour Printing Specialists DISTRIBUTION: [email protected] Audit Bureau of Circulations ABC CIRCULATION: Apr - June 2020 � 1950 ONLINE: Apr - June 2020 � 3756 SUBSCRIPTIONS: Maxlee Marange | [email protected] Ralph Shongwe | [email protected] ENVIRONMENT-FRIENDLY PRINTING: All paper is sourced from the Forest Stewardship Council and Chain of Custody-certified suppliers. All waste paper from the plant is recycled. All used plates are recycled. All new printing equipment is purchased for low energy-consumption levels and low volatile organiccompound emissions. COPYRIGHT & DISCLAIMER: While every reasonable precaution has been taken to ensure the accuracy of the advice and information given, neither the editor, publisher, proprietor, staff, nor any official body represented or published in this issue, will accept responsibility for any damages, loss, injuries or false claims that may arise or be made in the content. Including but not limited to any references to gender, religion, politics, ethnicity or personal preferences of any editorial contribution whether an industry expert, advertiser through sponsored or paid content or contract writer. We subscribe to the Codes of Conduct of the Advertising Standards Authority and the Press Ombudsman (see below). Disclaimers by individual companies are hereby overridden by this disclaimer. Reproduction of any of the content is expressly forbidden in terms of the Copyright Act of 1987 with all amendments. All requests to reproduce must be made in writing to the publisher and such confirmation must be given in writing before proceeding. A copy of where the reproduction was published must be supplied to the publisher at the above address. No reasonable request will be refused provided all conditions are met. All publication and exhibition titles are registered as trademarks in terms of the Trade Marks Act of 1993 and are held by Interact Media Defined (Pty) Ltd, Reg No 2014/092774/07. PRESS OMBUDSMAN: This publication has committed itself to maintain the highest standards of journalism as embodied in the Press Code of Professional Practice. If you believe we have failed to report news and comment accurately, honestly and fairly, you may lodge a complaint with the Press Ombudsman either by email, fax or letter, or by telephoning the office for the procedure to be followed. Tel: [phone] | Fax: [phone] Email: [email protected] | [email protected] Website: www.ombudsman.org.za for the press code This publication subscribes to the Advertising Standards Authority (ASA) Code of Conduct which represents truthful advertising. Should any reader feel or believe that advertising in this publication lacks substantiation, is dishonest or misleading in any way, they may refer to the ASA, www.asasa.org.za. INTERACT MEDIA DEFINED Reg. 2014/092774/07 | VAT. 4560266159 PARTICIPATION NEWS 7 Iconic brand supports South Africa during Covid-19 ASSOCIATIONS 8 Sell yourself to success 11 The role of JASWIC 12 PIRB statistics – dashboard 13 Registered plumbers: earn CPD points BUSINESS AND TRAINING 14 A fully mobile paperless plumbing business 17 Another essential goal for IOPSA achieved 19 Plumbing product extension: How to increase turnover PARTICIPATION REGULARS 20 Plumbing Wall of Shame 21 The plunger games PRACTICES DESIGN 22 Dear Mr Plumber PROJECT 24 GIBS gets dream loo � Department of Health's Coronavirus Hotline Number: 0800 029 999 Monday - Friday | 8am - 4pm 8 14 19 24 www.plumbingafrica.co.za @plumbingonline @plumbingonline @PlumbingAfricaOnline October 2020 Volume 26 I Number 08