TECHNICAL
41
Does servicing a product affect compliance ?
By
Patrick Gordon of Calafrica
Q : Does my valve stop being SABS compliant if I service it ? Will I lose my warrantee ?
are finished working on the valve our expectations will still be met ?
We need to start with the basics and make sure that we fully understand the operating principles and performance specifications of the product . The easiest way to achieve this is to attend the training sessions that are offered by all reputable manufacturers . Not only can they teach you how the product works but also on how to maintain its integrity .
A : How did the product – in this case a valve , become SABS compliant ? The manufacturer has designed and produced a product that complies to the minimum requirements set out by SABS Standards . They have also , hopefully , considered what the customers demand from such a product . Because of inhouse and external monitoring we already know what to expect when we buy this product . But how can we be sure that when we
The only way to make sure of future performance , and to get the manufacturer ’ s backing , is to use the genuine replacement parts offered by the manufacturers . Some items may be sealed and unserviceable to ensure that its integrity is maintained . Become a specialist in the services that you offer , and you will get all the support that you need from the knowledge base that is present in the industry .
Once again , if you do not know , ask ! PA
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March 2021 Volume 27 I Number 1 www . plumbingafrica . co . za