BUSINESS AND TRAINING 19
Pixabay occur ; instead , share them with your team . They may have valuable input and will feel more invested in helping to overcome any obstacles as you bring them into the discussion .
8 . Carefully listen to all concerns One issue that many leaders fail at is truly listening to their team . They may take a “ this is the way it is now , so deal with it ” approach and this can do much to lower morale and make team members feel defeated in an already scary situation . Instead , make yourself available to your team and listen to them . Sometimes , simply venting about the changing environment will do wonders to help someone deal with what is going on . And other times , their insight could be invaluable in helping you do your job as well .
9 . Clearly state new or adjusted performance objectives Of all the things that will affect the changing workplace environment , uncertainty among team members can
be the greatest obstacle to overcome . One way to combat that early on is to clearly state any changes in performance objectives and reviews . Employees will want to know exactly how and when they will be reviewed and what criteria will be a factor as well . This will allow them to focus on their own objectives and give them a sense of confidence as they move through the changing environment .
Make it happen ! Change can be scary , full of surprises and extremely challenging at times . But if you have a plan of action , communicate effectively with your team , and move toward new objectives with confidence and a team that is committed as well , you can survive and even thrive in the new adjusted business environment .
Kate Zabriskie is president of Business Training Works Inc ., a Maryland-based talent development firm . Reach her at www . businesstrainingworks . com . PA
“ An effective leader will need to lead his or her team through any change that should occur and do so with confidence to inspire others to be confident as well .”
March 2021 Volume 27 I Number 1 www . plumbingafrica . co . za