incorporating
Business and training
33 Student plumbers’ expectation of plumbing industry
34 Use ’undercover’ interviews to weed out
undesirable candidates
37 Mike’s message: Lessons from late friends
39 Time to add credit card readers to your business
Features
44 Vortex – drawing in customers
47 Types of metering devices
2017 water, plumbing and celebratory events
IWA international conference on water reclamation and reuse
23–27 July
Long Beach
http://iwareuse2017.org/
3
For local events related to plumbing and plumbers, please check the IOPSA
website regularly at www.iopsa.org
Associations
53 IOPSA questionnaire
55 Business opportunities for plumbers
57 IOPSA takes the lead in skills development
59 Plumbing wall of shame
Regulars
1
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Fitting thought
41 Personality profile: Lesiba Mailula
51 Wall of fame
61 Blockword
62 Products
72
Industry matters: Get with it and stop moaning!
CHECK OUT
page 13
June 2017 Volume 23 I Number 4