Plumbing Africa August 2020 August 2020 | Page 41

TECHNICAL 39 NRCS bites hard By Rory Macnamara The issue of refurbished geysers has been a problem for some time now, long before Covid-19, and can have consequences that endanger the safety of those in buildings in which such geysers are installed. The fact that no standard exists for a refurbished/ reconditioned geyser, but SANS 151 does exist for the traditional geyser or hot water storage tank is the first warning sign of something being done that compromises the integrity of 151. In the one case a test certificate is offered, which shows that the tank is sandblasted according to an ISO standard, and this is a second warning that the tank, designed for a specific purpose, is potentially weakened, again to the detriment of the 151 compulsory standard. It is a further fact that such tanks are to be destroyed if they cannot serve the purpose they were originally designed for. Of course, such geysers are being offered at ridiculously low prices, making them attractive. However, the product and the process of manufacturing is questionable. The National Regulator for Compulsory Specifications (NRCS) is the enforcer of such standards, and to their credit took the matter in hand and visited the premises of the two companies involved and started the process of investigation. The companies are in contravention of the NRCS Act, section 14.1 for selling non-compliant product. A further directive in terms of section 15.1 of the Act was prepared and subsequently issued to the owners who were given seven working days to come up with corrective measures, failing which the NRCS would move to issue a section 15.3 directive which empowers NRCS to confiscate and destroy the tanks. Upon issue of the first notice the two companies are not permitted to sell the tanks or to keep them in their control. A further concern is that these products are sold through OLX, Yellow Pages, Gumtree, and other online sites. Discussing this with one such online operator, they disingenuously used the excuse that such advertising is beyond their control and accepted in good faith! When it was pointed out that by carrying this message, they were breaking the law in terms of the Consumer Protection Act – the phone was promptly put down. This aspect is being taken up with the Consumer Commissioner. Finally, such products are not ‘free trade’ or ‘protectionism’, but illegal. The consumer ends up suffering, as does the qualified plumber whose income is reduced by this activity. We will keep you informed once the NRCS process is completed. PA “The National Regulator for Compulsory Specifications (NRCS) is the enforcer of such standards and to their credit took the matter in hand.” August 2020 Volume 26 I Number 06 www.plumbingafrica.co.za