Plumbing Africa April 2019 | Page 66

64 INDUSTRY MATTERS “Good grief! We can’t go anywhere without him talking to someone. He knows everyone; their kids; where they work. Takes forever talking to them. He even rattles on with new customers like they’re best friends.” Again, the engineer looked at him for a long time without speaking. Eventually he turned his chair and pointed to a black and white picture of a boy and a man in overalls with his arm over the boy’s shoulders, beaming from ear to ear. “That’s my dad,” he said. “He, too, was a plumber.” The man stared awhile at the picture, picked it up and held it in his hands. When he turned back to the young man, tears were in the corners of his eyes. “I was in your shoes once. I felt the same way as you. Now, let me share with you what I now know. “Your father works for you! He sacrificed for you to go to that college because he too wanted you to get ahead. He would work late into the night, feeling the tiredness in his bones and could barely stay awake when running the sewer machine. And even though his head had just hit the pillow, he didn’t hesitate to load up and head back out when needed. He didn’t have time to hurt from the countless burns, cuts, bruises, bites, and any number of injuries over the years. He endured discomfort when most would have called in sick, because he couldn’t. Time off would have been welcome, but there wasn’t someone else to pick up the calls. He kept that old beater running to control overhead costs. I’m sure a newer vehicle would start easier, use less oil, and the air conditioning would actually work. He catered to his customers, building relationships, creating new ones, always taking care of his base. He was genuinely concerned for them and their family and would treat them as his own. Even though he knew he wasn’t going to get paid, he helped them, because that’s what you do for people. Sometimes it’s not about the money, but feeling good from helping those without. “But he didn’t do it alone,” he continued. “Your mother held up her end, too. She worried about him, you, bills, getting paid, whether work would pick up. She saw his condition and worried for his health. She saw him put others before himself, and still make time for her and you. “I used to think my dad was uneducated, as well. Let me tell you, they both went to a school that was far more ruthless, intensive, and unforgiving than our alma mater. And that is the School of Hard Knocks. Life. You don’t get a grade, there’s no scale, it’s either pass or fail, succeed or lose, eat or go hungry. Only the most creative, adaptable, and dedicated graduate from there. And the cost is incomprehensible.” April 2019 Volume 25 I Number 2 The engineer fell silent, stared at the picture one last time and placed it back on the table. “Now, you showed me some of the lessons he’s learned in the drawing you rendered today. None of the other applicants know this and it will take them years to learn what you’ve been taught. So, because of that, I would like to offer you the job with the nation’s finest mechanical engineering firm.” The young man had been silent and still while the engineer had been speaking. No one had ever talked to him this way, and a look of revelation came across his face. Slowly he stood, extended his hand, and spoke to the engineer. “Thank you, but even though it would be a tremendous opportunity to work for your firm, I believe I need to continue my education with the best, carry on a tradition of craftsmanship and pride in a trade. To provide a service to community. And maybe someday I can be as knowledgeable as him, pass along the trade, in honour of him.” Both men were in tears, and the engineer nodded his head and spoke as they shook hands. “Now, you get it. Welcome to the club! The Club of Hard Knocks!” PA ABOUT THE AUTHOR Jerry Rossian grew up in mid-Missouri, working for his parents’ mobile home sales and service business. There he learned rudimentary plumbing, electrical, carpentry, and service work. After school, he eventually returned to service work at Frank Schrimpf Plumbing, where he acquired his journeyman license. But large-scale construction called to him and he moved on to Central Missouri Plumbing, a major mechanical and fire protection contractor, working his way up to foreman. He now works for Central Electric Power Cooperative as a facility coordinator, overseeing the maintenance of facilities and serving as liaison between contractors for construction projects. He is a past member of the Jefferson City Missouri Plumbing Board and is involved with the STEM class at a local school, where he is a proponent for more trades-type classes to be taught in schools. To keep his skills intact, he plumbs houses for friends and family. This story is a combination of experiences he has witnessed and shared over the years. www.plumbingafrica.co.za