Plant Equipment and Hire April 2019 | Page 3

COMMENT Customers drive change A s one of the most important concerns of every organisation, innovation and its role in the development and coordination of the market, is inviolable. Innovation is applicable in all areas, from product development and methods of management to ways of doing work. But, of all the definitions used for innovation, the changing or improvement of the process or product is common. Considered by many as the heartbeat of the construction and mining industries, bauma 2019 is undoubtedly the driving force behind innovations. And this year, the comparatively high number of new and exciting products from the digitalisation segment at the fair demonstrates that digitalisation is the hot topic for 2019. Digital machine management and telematics solutions are clearly on the way to becoming the new ‘standard’ in the construction and mining industries. At bauma, numerous manufacturers from a wide range of product segments are presenting sensors and programs that provide answers to questions such as: Where is the machine located? How many operating hours has it performed? Is it displaying any error codes? When will service or maintenance measures be necessary? From sensors that make existing machines smart and smartphone apps that explain diagnostic codes, to speed and structure for rental machine checks and a digital assistant for formwork, new technologies are embracing change and spurring innovation. It’s all about analysing, coordinating, and optimising daily work processes and minimising downtimes. Closer to home, in our profile on Dennis Vietze, Wacker Neuson’s managing director: Sub-Saharan Africa, you can read how Vietze is championing for the change to digitalisation on page 32. In our article “Champion for change”, he has his sights firmly focused on encouraging development of the Wacker Neuson service division by modifying and moving forward into the next generation of technology. He believes that this will begin with the introduction of telematics, which will equip the company’s dealers and partners with advanced technology such as HoloLens to help reduce downtime on site. Another local advancement in technology is Becker Mining South Africa’s advanced safety device, which provides situational awareness for operators to ensure optimum safety on construction sites, opencast mines, and surface operations. Read the article on page 28, where “Surface collision- avoidance safety system” tackles the safety issue on mines and reduces operating costs through the elimination or reduction of damage to assets. What is certainly clear from the latest industry news, and especially in the lead-up to bauma 2019, is that change is imminent, and innovation must follow! CASE Construction Equipment is one of many companies who will be showcasing their newest ranges and latest developments in technology at bauma 2019, but I’ll leave you with some food for Tarren Bolton [email protected] thought from CASE compact product line director, Egidio Galano, who puts it best when he says: “We provide real solutions to real-world problems. We believe in using our expertise to develop technology that makes a real difference to our clients. We listen to our customers and use the capability and experience of the whole CNH Industrial group to address the challenges that our customers face,” he says. On the reason for these new developments, Galano says quite succinctly, “Our customers have driven this change.” I hope you find this issue informative, interesting, and insightful. I’d love to hear from you, so if you have any comments, ideas, or opinions on absolutely anything industry related, then please email me at [email protected]. Becker Mining South Africa’s advanced safety device provides situational awareness for operators to ensure optimum safety on construction sites, opencast mines, and surface operations. www.plantonline.co.za APRIL 2019 1