Plain and Simple: Bright Business Insights Fall 2017 | Page 4

WHEN YOUR WORKFORCE WORKS TOGETHER , EVERYBODY WINS

Tear Down the Silos in Your Business
Do the various layers of your organization – i . e . sales , production and management – operate within their own independent silos ? If so , it ’ s safe to assume that your company is leaving efficiencies and increased profitability on the table . Unfortunately , the impact of this kind of inefficiency can be devastating on your business .
Let ’ s face it – we all have preferred processes and methods to get our work done . This is not a new phenomenon . In fact , right or wrong , this type of organizational structure can provide a sense of security among your employees because when they operate within their own silos , your workforce ’ s sole focus becomes their independent role in the organization . As a result , if something were to go wrong , like poor realization on the job or quality issues , it becomes pretty easy to shift the blame .
At this point , you might hear your employees rumble about so-and-so getting their act together or saying things like : “ If only everyone else worked like I do , we ’ d be much better off .”
So , what ’ s the solution ?
Operating As One
In order to have efficient and effective processes , your employees must shift their focus . Rather than concentrating on the confines of their respective silos , they need to look at the company as a whole – and how their role works with others across the organization . Furthermore , they must work to understand the intricacies of internal customer relationships ( your employees ) and the needs desired by your company ’ s external customers .
In short : working together is key . Your company should operate as a single unit and not as a bunch of individuals .
Where To Start
If you haven ’ t sat down and formally identified your processes and the needs of your internal customers at each step along the way , now is the time to do so . You ’ ll be amazed at what you find . After all , why wouldn ’ t you want to make your process more effective internally to better serve your clients and increase your profitability ?
A skilled facilitator can help point you in the right direction . In analyzing your processes , you ’ ll uncover excess work in progress , areas of wasted time and inconsistencies . Give me a call to learn more . by : Ben Froese CPA , Manager
545 N . Market St . Wooster , OH 44691
( 330 ) 264-0791 ben . froese @ reacpa . com