Physicians Office Resource Volume 8 Issue 04 | Page 15

ASK THE EXPERT: ASSESSING QUALITY IN YOUR LAB Barry Craig, MLT (NCA), CLC Lab Coordinator, CHS Member POCCA (Point of Care Coordinators Alabama) Member Helena Laboratories Focus Group T • QA logs • Personnel records • Training and competency records The above items are called Quality Indicators. Quality Indicators selected should: • Evaluate the total testing process from when the test order is received to specimen collection to analysis to reporting of the results. • Target areas which need problem solving • Be areas that are capable of being monitored Qual ]H[