Physicians Office Resource Volume 11 Issue 5 | Página 4

5 LabOratory Planning for New Instrumentation / New Tests By Irwin Z. Rothenberg, MBA, MS, CLS(ASCP), Technical Writer & Quality Advisor for COLA Resources, Inc. Whether planning a new, start-up laboratory operation, or performing a cost/benefit analysis of current testing, before deciding whether to purchase new or replacement instruments, it is important to do a realistic assessment of not only what you want to offer your patients, but what you can realistically offer them.  The laboratory’s test menu should be aligned as closely as possible with physician expectations and needs, as well as the laboratory’s operational capabilities. 4! By strengthening their relationships with ordering physicians, laboratories can more accurately forecast future service needs and make the best decisions as to test menu, instrumentation, and staffing, including which tests to outsource or maintain in-house.  These relationships are vital as strategic assets, and, as the demands on physicians continue to multiply, they will increasingly rely on their laboratory partners for diagnostic support.  Physicians increasingly seek a diagnostic resource that can meet all of their testing needs. ! ! ! ! ! ! ! The planning process for adding new tests and new instrumentation begins with asking the following baseline questions regarding your present or proposed laboratory operation: • What is your laboratory classification? (physician office, reference, hospital, mobile, clinic, etc.) • What are your patient population demographics?  (related to client physician specialties represented) • Physician specialties? • What are your anticipated test volumes / demand for specific tests? • What is the complexity of testing already performed or planned? (waived vs. non-waived, with attendant regulatory requirements, including personnel) • What are your present hours of operation with attendant staffing levels / testing performed per shift / committed turn-around times? ! !