Philippine Retailing 2019 Q3 *New format! | Page 2

2 TABLE OF CONTENTS 3 4 6 8 10 11 12 13 20 21 22 24 25 Surfing the digital transformation tsunami in retail industry Top retail stakeholders reimagine retail The sustainability game-changers Retail News Capsules Bright prospects for grocery in the Philippines The retail chicken or egg conundrum Retail Spotlight: Spreading the sweet scent of success Retail Spotlight: Technology at the forefront The power shift in retail PHILIPPINE RETAILING Letter from the EDITOR-IN-CHIEF As a dynamic industry, retail has been constantly changing to keep up with the needs and trends of the times. In line with this, and as our own version of “reinventing” retail, we have transformed our quarterly newsletter into a full-blown magazine, starting with this third quarter issue, to give you more relevant and timely content that you can consume to further elevate your business. Moreover, we would like the Philippine Retailing magazine to become a platform where our members can share their challenges, struggles, and best practices that they eventually turned into success stories. These, to serve as inspiration to other companies—even beyond retail. Apparently, there are no available magazines purely dedicated to retail in the local scene, and many other magazine publications around Asia have stopped publication. But we know how important it is to have a platform where we can share insights and stories around the industry to further usher in development, thus, we felt that the time is ripe to reformat the old newsletter into a magazine—which will still be available in print and in digital version --- to reach more and the right people within and beyond the industry. However, this would not be complete without YOU as our subject and inspiration to create and curate these contents. Thus, we call for your participation to share your story, place an ad, or contribute your thoughts on what makes retail an exciting --- albeit challenging --- arena. Let's make the NEW Philippine Retailing -- a real magazine for retailers, by retailers, and of retailers. Join us in this new journey! Evelyn Balmeo-Salire Special Column: Going online in the Philippines PRA Members’ Corner The A to Z-ap of Mobile Loyalty Program PRA in motion PHILIPPINE RETAILING EDITORIAL TEAM The Philippine Retailing is the official quarterly publication of the Philippine Retailers Association with office at 2607/2610 Jollibee Plaza F. Ortigas Jr. Road (formerly Emerald Ave.) Ortigas Center, Pasig City, Philippines Telephone Nos.: (632) 8687-4985, 8687-4180, 8687-4181 Fax No.: (632) 8636-0825. For questions, comments, suggestions, contributions or ad placements email us at: [email protected] or [email protected] Evelyn Balmeo-Salire Editor-in-Chief Paul Payongayong Graphic Designer Catherine Nanta Managing Editor Darrell Wisbey | Jiong Jiong Yu | Rosemarie B. Ong | Frances Barsana | Zaki Hassan | Natalie Tan Contributors BM Miranda Circulation Manager