Philippine Retailing 2019 Q1 | Page 14

PHILIPPINE RETAILING GMCAC RECOGNIZES TOP COMMERCIAL PARTNERS AT THE SAATHEE AWARDS NIGHT GMR Megawide Cebu Airport Corporation (GMCAC), the company that operates and manages the Mactan-Cebu International Airport (MCIA), has recognized top performing concessionaires and service partners during its annual Saathee Night last November 22, 2018 at Chateau by the Sea, Lapu-Lapu City. On its third year, the event highlighted the top performers from the food and non-food categories as well as the service and advertising partners. The event also recognized all the domestic and international airlines and ground handling service partners. ETP LAUNCHES SIS V5.5 (SHOP-IN SHOP) MOBILE SOLUTION ETP has recently launched the ETP SIS V5.5 (Shop-in Shop) Mobile solution for retailers. Members’ Corner 1ST QUARTER 2019 The winners for the Diners’ Choice Awards were Jollibee Domestic Pre-Departure outlet (big store category) and Zubuchon (small store category). This is the second time that Jollibee won the award. For the Retailers’ Choice Awards, Duty Free Shop (big store category) was announced the winner. DFP got the same recognition in 2017. For the small store category, Island Souvenirs was the Retailers’ Choice awardee while the Service Choice Award went to CUREX Money Changer (foreign exchange outlet). Among the winners, Jollibee was awarded as the Most Valuable Partner for 2018. The Saathee Awards Night celebrates GMCAC’s relationship with its commercial partners and recognizes the excellent and friendly service which these partners have constantly provided to the passengers traveling through Mactan Airport. Mr. Louie Ferrer, GMCAC President and Mr. Ravishankar Saravu, Chief Commercial Adviser together with the key officers of Commercial and Airline Marketing led the awarding. The mobile SIS solution helps shop-in- shop/departments store retailers better manage their sales, CRM and inventory on a convenient mobile platform in their SIS/ Consignment location within department stores. With this solution, retailers can now make their replenishment more efficient to avoid over and under stock situations with online information of sales of sales and receipts from SIS stores. They can receive goods and track inventory movement at SIS stores. It removes the hassle of doing reconciliation with department stores on periodic sales and collection. Built on the technology that supports both Android and iOS, the ETP Mobile SIS solution can be hosted on premise or on TOBY’S SPORTS OPENS FLAGSHIP STORE IN BGC Toby’s Sports, the leading sports retailer in the Philippines, has opened a new, innovative flagship store that highlights its long-standing commitment to elevating its retail experience to world-class standards. Situated in the heart of bustling Bonifacio Global City, the 1,000sqm, two-storey space houses a premium assortment of footwear, sports apparel and equipment from the world’s best brands. For 2019, as GMCAC celebrates its 5th year in MCIA, major awards will be given out also to the airlines and ground handlers and the much-coveted title as MCIA’s FRIENDLIEST PARTNER. the cloud. ‘’The problem shop-in-shop retail brands have is that they get sales information from the department stores either weekly or monthly and the data may not always be accurate. ETP Mobile SIS is a user-friendly, powerful mobile app which can allow them to record the sales (not actually produce the bill), update the system when they receive goods and also do a stock take,” says ETP Group Chairman & CEO Mr. Naresh Ahuja. WELCOME NEW PRA MEMBERS! 14 Beauty & Butter is the hippest destination for fashionable nails and luxurious pampering. Its services include instant gratification via foot spas, paraffin treatments, customizable nail art, facials and hair removal. It also boasts of top nail care brands, complimentary movies and funky nail and beauty technicians. Checkpoint Systems, a division of CCL Industries, provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience. Its solutions are built upon 50 years of technology expertise. Members’ Corner 1ST QUARTER 2019 Kai Anya Foods is a seafood, poultry and meat distribution company which caters to both wholesale and food service industry. The company has a HACCP-certified plant, implements Good Manufacturing Practices (GMP), is NMIS-certified, and has been granted with a License to Operate permit by the Bureau of Food and Drugs. UPS-Delbros, through its subsidiaries, offers services for time-definite delivery of packages and documents, freight forwarding, customs brokerage, fulfilment, returns, financial transactions, and even repairs. It operates from multiple facilities across the National Capital Region and Cebu, managing aircraft and delivery operations, regional call centers, accounting services, and public bonded warehouses. According to Toby Claudio, President of Toby’s Sports, “we wanted to create an iconic store, a pinnacle shopping experience in the heart of Metro Manila.” To achieve that, the store utilizes cutting- edge technology, such as stunning LED displays towering over 5th avenue and multiple interactive touch screens that uses PHILIPPINE RETAILING RFID technology to show information on its latest products. The Toby’s Sports flagship store also features various zones that boast unique attributes to create a one-of-a-kind shopping experience. GOING OMNICHANNEL Toby’s Sports also saw the flagship store as the perfect opportunity to marry its offline and online initiatives to truly provide an immersive omnichannel experience.  The store offers a Click & Collect service that allows its online consumers to pick-up their orders in the store within hours. EMBRACING GROWTH IN ITS 40TH YEAR Apart from its focus on elevating the experience of its current pool of customers, Toby’s Sports also aims to expand its footprint, opening more stores not just in the Metro, but also in various provinces across the country. “The new Toby’s Sports flagship store is a statement we wanted to make, that even after 40 years in the business, we are still looking for ways to improve. It has allowed us to provide new and exciting experiences and best-level products for our customers. My hope is that the flagship can become an epicenter for sports and sneaker culture in the Philippines,” Claudio concluded. CLICK AND SHOP AT WILCON’S ONLINE STORE Philippines’ top home retailer Wilcon Depot finally launched its digital store with the objective of bringing an exciting, convenient and innovative shopping experience to more shoppers. With the emerging trend of e-commerce, it is inevitable for the giant retailer to expand its reach through its own e-commerce site. Wilcon Depot has decided that the time is ripe to embrace the evolving world of digital stores through introduction of its online shopping site – and for the first time, offering their wide array of product categories ranging from appliances, automotive, building materials, electrical, furniture, hardware, home interior, housewares, outdoor living, paints and sundries, plumbing, and sanitary wares online. Wilcon Depot continues to be ahead in the retailing industry by providing high-quality products and incomparable customer service experience to its customers. With its goal to deliver better product offering and customer satisfaction and service, Wilcon aspires to be the top-of-mind home retailer – not just in the physical store but also online. Wilcon shoppers can now browse product information and shop online from Wilcon’s wide range of home improvement and construction supplies at shop.wilcon.com.ph. More homeowners and builders can take advantage of Wilcon’s online site’s advanced features where they can also explore its local and national promotions, branch locations and subscribe to its newsletter. 15