Pet Gazette October 2018 | Page 17

AQUATIC | PET GAZETTE | 17 TRADE SHOWS: A FIVE- STEP GUIDE TO MAXIMISING BUSINESS OPPORTUNITIES By Simon Strode, key account manager, Tetra UK T rade shows can be a great opportunity for retailers and manufacturers to engage with each other, build new working relationships, and explore how their business can grow. For retailers and manufacturers, taking time out of your busy schedule to attend a trade show will not only support your industry and give you a fresh perspective on new products and trends, it can also help to improve sales and boost your motivation and energy. To ensure you get the most out of your trade show attendance, I’ve shared fi ve of my top tips to help both retailers and manufacturers maximise business opportunities at an industry show. Do your research It’s only through research that you can choose the most relevant trade show for your brand or business. Ask as many questions as possible before you sign up to ensure that the trade show targets the audience you hope to reach. Looking at the venue size can give a good indication of the show’s ambitions in terms of footfall and manufacturers they wish to attend. Alternatively, if the show has run before, ask for historic fi gures to help you decide if it’s right for you. Manufacturers typically book space for trade shows well in advance, so as a retailer it would be wise to contact the organisers to fi nd out who will be attending before you sign up. This will give you an idea of the business opportunities that will be at the show for you, and whether it’s worth your time attending. If the exhibiting manufacturers offer products you are interested in, contact them in advance to introduce yourself and fi nd out more information. This will not only give you an edge over other retailers, it will also save you time with less introductions during the show, so you can get straight down to business. Be prepared To get the most out of a trade show, it’s vital to ensure you are attending the most relevant show for your business and plan in detail how you will spend your time during the event. Thankfully, trade shows are advertised well in advance, enabling both retailers and www.petgazette.biz manufacturers time to arrange their stands and staffi ng, both at the show and in-store. This also provides you with plenty of time to set objectives for what you wish to get out of the show. For example, are you looking to promote or identify new products? Or perhaps your looking to meet or engage with suppliers? Having a clear plan will ensure your business benefi ts from your attendance. Preparation also means that you’ll have time to plan which other staff and colleagues you’d like to take along. You may benefi t from a second opinion and including your colleagues will keep them engaged and motivated in the work they do. Stand out Trade shows provide brands with a fantastic opportunity to showcase their best products. For instance, Tetra attends AQUA and a range of trade shows every year to showcase our new and most innovative products, using it as an opportunity to connect with new and existing retail contacts. The aquatics industry has some great new and innovative products, and trade shows give us a great opportunity to get these in the retailer’s hand, giving them a chance to see them fi rsthand. When planning your trade show attendance, it’s also important to remember your stand. What better way is there to showcase your latest products than placing them on an innovative and eye-catching stand! In an increasingly visual world, brands need to create an experience that will excite, entertain and engage them. This is especially important at trade shows, where gaining cut through to enable you to stand out in a crowded competitor landscape is key. Remember, creating a successful trade space isn’t just about positioning products in a pleasing way, it’s also about giving your potential buyers an experience that they will remember. Try weaving in interactive spaces, visual aspects and entertainment to really inspire your customer base. Finally, don’t forget that, we live in a world where social media is king. It’s therefore vital for you to make your retail space as visual as possible to encourage attendees and potential customers to take the conversation online, extending your brand’s visibility beyond the physical space. Create a good fi rst impression First impressions are essential when it comes to building relationships. As a retailer, don’t be afraid to introduce yourself and tell the manufacturer about your business. However, not every brand is going to be of interest for your company, so don’t be afraid to politely tell them if this is the case and move on. Ensure that you’re tapping into current industry news and themes to keep things relevant and make you stand out from competitors. If there are day to day issues to discuss try and keep these for another time, a trade show might not be the right place to have these discussions. Keep everything positive and remember both retailer and manufacturers are making efforts to come together to create a positive experience supporting the trade. Take time to refl ect Finally, after the show, take time to follow up on potential leads and assess your experience. In hindsight, there may be products you feel would fi t well in your store or manufacturers and suppliers you think you should work more closely with. Prioritise your lead information and follow up in a timely manner, either by sending a handwritten note, LinkedIn request or personalised email. For manufacturers it can be challenging to quantify the return on investment from attending a trade show. Some factors which can help include keeping a record of new leads and sales made or new product distribution gained. Compare your results to previous years or the outcome of different shows if possible and you will start to build a picture of how successful the show was for your business. Ultimately, for both retailers and manufacturers, trade shows are an important part of growing the business. Not only do they provide an effective means of reaching key customers and suppliers to build strong working relationships, they’re also a great opportunity to explore how the industry is evolving and so it’s vital to prepare well in advance and make the most out of the opportunities trade shows provide. October 2018