Pet Gazette May 2018 | Page 3

EDITOR’S LETTER | PET GAZETTE | 3 MEET THE EXPERTS CONTRIBUTING TO THIS MONTH’S ISSUE Nigel Baker is chief executive of the Pet Industry Federation (PIF). He joined the PIF in 2012 and has more than 30 years’ experience in the pet trade. Nigel has considerable commercial experience from the senior positions he has held in pet food manufacturing and supplier companies. John Courteney-Smith MRSB is the bird and reptile manager for Arcadia Products and a full member of the Royal Society of Biology. He believes that we still have much to learn from the wild and has a passionate dedication to ever increasing animal welfare. His aim is to start a ‘revolution in exotic pet care’. Caroline Offord has worked in the RSPB Communications Department for over ten years and has spent her working life in the conservation/environmental sector. She enjoys being outside in nature and since becoming a mum to two boys is passionate about getting them outdoors to enjoy and experience wildlife and the natural world. Nicole Paley is the communications manager at the PFMA and has worked in the pet food industry for over ten years. Liaising with the PFMA’s team of industry and veterinary nutrition experts, Nicole writes on a range of subjects from pet nutrition to industry trends and developments. www.petgazette.biz EDITOR’S LETTER With online retail seemingly going from strength to strength and a change in weather bringing hope for an increase in sales, the pet retail sector defi nitely has something to look forward to over the coming months. This means it is the optimum time to ensure your retail staff are at their best and trained up to present products and services in the most effective way. Nicola Ravensford of Ravensford Consultancy gives her tips on how to make sure your employees are working to benefi t your company. Read more on page 31. For those in the veterinary world, the warmer weather might also signify a need to update your practice to make sure it is comfortable and welcoming. Dr Amanda Nicholls shares her advice on page 34. The past month has seen new and important research results in the pet world, including the RVC’s discovery of Rottweiler’s predisposition to osteoarthritis and the BVA’s defi nitive declaration that dogs cannot suffer from autism. I hope you enjoy this issue. Shekina Shekina Tuahene,, Editorial Assistant May 2018