Building capabilities to drive behavioral change … |
… and unlocking the full-value potential of your ambition |
Health , Safety & Environment
Customer & Suppliers
People
Growth
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• Safety incidents
• Emissions
• Closed loop resource usage
• Customer perceived value
• Number of complaints
• Delivery on time & quality
• Employee net promoter score
• Turnover rate for high performer
• Diversity score
• Sales growth per product / service
• Customer net promoter score
• Market / segment share development
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Breaks down the strategic ambition and the full-value potential along :
• Financial and operational performance metrics
• Timing ( e . g ., year , quarter , month )
• Business responsibility with clear authorities
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Margin
Cash
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• Margin improvements
• Productivity improvements
• Overhead cost reduction
• Inventory turns
• Productivity increase
• Cash cycle improvements
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Periodic progress is tracked to initiate corrective measures timely based on deviation analysis of Target vs . Forecast vs . Actuals |
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Performance metrics |
Sustained value metrics |