People and Management October 2018 | Page 70

[EVENT SPEAKERS DIARY] Excelling in VUCA world where Emotional Intelligence plays important role and have a strategy in place to protect against the damaging impact. This is where emotional intelligence comes into play. Its application helps an organisation to excel and survive in the VUCA world, making it a must-have for both leadership and employees. Emotional Intelligence brings about the ability to recognise, express and control one’s emotions, and to handle interpersonal relationships judiciously and empathetically with respective to what one is faced with. It brilliantly justifi es the growing demand from organisations all around the world for Emotionally Intelligent employees. Rajnish Tandon Founder & CEO, Bodhi Nexus LLP T he term VUCA, which stands for Volatility, Uncertainty, Complexity, and Ambiguity was fi rst used at the United States Army War College to explain challenging war conditions. Interestingly, the term VUCA is not an approach limited to wars; it is rather a true picture or defi nition of what our environment has turned into, especially the business world. When we look around, you see things happening at an unimaginable pace. On various occasions the change we see is unprecedented, which leaves little or no time for organisations to turn things around to stay relevant and avoid sinking into extinction. The pressure this creates if not properly handled, lead to organisations getting swamped which automatically affects the way they operate. For any organisation to excel and stay relevant in this Volatile, Uncertain, Complex and Ambiguous environment called VUCA, there is a need for them to visualise, 70 anticipate, and factor in these changes/trends in their strategies. To successfully implement these changes and trends, it is important to pay a special attention to the employees in such an organisation. The success and failure of any organisation are determined by its actions. So it is important for organisations to understand that employees are also affected by the ever-increasing rate of change in the world around them, which disturbs the inherent equilibrium of their perception about life. This leaves them with the task of fi ghting to stay relevant in their personal and work life. The process of excelling and staying relevant in the VUCA environment is never an easy process for an organisation. Creating and implementing a multitude of changes in too little a time can lead to fatigue, insecurity, and related drop in how employees perform at work. To successfully manage the situation, organisations need to be at alert for these shocks | Vol. 9 Issue 6 • Sep-Oct 2018, Noida / Pre-Event Edition The benefi ts of developing high levels of emotional intelligence are numerous. For individuals who want to develop or increase their emotional intelligence and organisations that want to help their employees achieve it, the good news is it can be achieved with some good training. Emotional intelligence brings about an increase in team performance, leadership ability, personal well-being as well as a decline in staff turnover and occupational stress, improving decision making on the whole. It is basically an approach which helps tackle external changes, and at the same time brings about profound internal transformations. In the end, an organisation comprising of Emotionally Intelligent individuals that have the knowledge of their rapidly changing environment, and are willing to adapt and lead, achieves the impossible and sets new benchmarks. They become the true defi nition of an alert and future- ready organisation capable of riding the VUCA wave. P & M