People and Management October 2018 | Page 29

www.peopleandmanagement.com The key factor in common in these relationships is TRUST. From the Employee’s perspective, a great workplace is one where they: • • • TRUST the people they work for; Have PRIDE in what they do; and ENJOY the people they work with Trust is the defi ning principle of great workplaces — created through management’s credibility, the respect with which employees feel they are treated, and the extent to which employees expect to be treated fairly. The degree of pride and levels of authentic connection and camaraderie employees feel with one are additional essential components. The Manager View From the Manager’s perspective, a great workplace is one where they: • • • ACHIEVE ORGANISATIONAL OBJECTIVES; With employees who GIVE THEIR PERSONAL BEST; and WORK TOGETHER AS A TEAM / FAMILY in an environment of TRUST We look at TRUST through two lenses. We assess the culture of the organisation through answers provided on an employee survey, the Trust Index© survey, which is modelled on the fi ve dimensions found in the employee view of a great workplace. There are nine ways – or practice areas – where leaders and managers create an environment of trust. Great workplaces achieve organisational goals by inspiring, speaking and listening. They have employees who give their personal best by thanking, developing and caring. And they work together as a team / family by hiring, celebrating and sharing. How Can Trust Be Measured? We look at TRUST through two lenses. We assess the culture of the organisation through answers provided on an employee survey, the Trust Index© survey, which is modelled on the fi ve dimensions found in the employee view of a great workplace. And we look at the workplace through a Culture Audit©, organised by the nine practice areas in the management defi nition of a great workplace. This survey precisely measures the behaviours and the environment that forms the underpinning of world’s most desirable workplaces and successful businesses. P & M Learn more about the two tools in the section – How the Best Workplaces are selected globally? Vol. 9 Issue 6 • Sep-Oct 2018, Noida / Pre-Event Edition | 29