People and Management October 2018 | Page 29
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The key factor in common in
these relationships is TRUST. From
the Employee’s perspective, a great
workplace is one where they:
•
•
•
TRUST the people they work for;
Have PRIDE in what they do;
and
ENJOY the people they work
with
Trust is the defi ning principle of
great workplaces — created through
management’s credibility, the respect
with which employees feel they are
treated, and the extent to which
employees expect to be treated
fairly. The degree of pride and
levels of authentic connection and
camaraderie employees feel with one
are additional essential components.
The Manager View
From the Manager’s perspective,
a great workplace is one where they:
•
•
•
ACHIEVE ORGANISATIONAL
OBJECTIVES;
With employees who GIVE
THEIR PERSONAL BEST; and
WORK TOGETHER AS
A TEAM / FAMILY in an
environment of TRUST
We look
at TRUST
through two
lenses. We
assess the
culture of the
organisation
through
answers
provided on
an employee
survey, the
Trust Index©
survey, which
is modelled
on the fi ve
dimensions
found in the
employee view
of a great
workplace.
There are nine ways – or practice
areas – where leaders and managers
create an environment of trust. Great
workplaces achieve organisational
goals by inspiring, speaking and
listening. They have employees who
give their personal best by thanking,
developing and caring. And they work
together as a team / family by hiring,
celebrating and sharing.
How Can Trust Be Measured?
We look at TRUST through two
lenses. We assess the culture of
the organisation through answers
provided on an employee survey,
the Trust Index© survey, which is
modelled on the fi ve dimensions
found in the employee view of a
great workplace. And we look at the
workplace through a Culture Audit©,
organised by the nine practice
areas in the management defi nition
of a great workplace. This survey
precisely measures the behaviours
and the environment that forms
the underpinning of world’s most
desirable workplaces and successful
businesses. P & M
Learn more about the two tools in
the section – How the Best Workplaces
are selected globally?
Vol. 9 Issue 6 • Sep-Oct 2018, Noida / Pre-Event Edition |
29