Message from General Manager , Terri Lollio
As we near the end of the year , I would like to take the opportunity to thank you for your continued support of the Pelican Preserve Town Center during these very unusual times . While Town Center operations were limited due to COVID-19 restrictions , we were very fortunate to offer as many amenities as was safely possible . The takeout service at Destinations has proven to be very successful and we will continue that new option for dining . We look forward to what the future holds as we navigate through this very complicated situation . While we were closed in the spring , we were able to complete many projects around the Town Center :
� Updated the interior of Destinations and the Magnolia Room .
� We are currently in the process of updating the lounge , computer room and installing new floors throughout the Administrative Building .
� Most of the canvas awnings and frames and some of buildings at Town Center were repainted . This project is still ongoing .
� 35 light poles were cleaned and repainted . This project is still ongoing .
� The large dog park was regraded and resodded .
� The floors of Studio I and II were refinished .
� The floor of the sundeck above the fitness center was refinished .
� General maintenance and repairs have continued to be addressed .
� Pressure-washing around the Town Center on a continual basis . The ICON Management team and the Board are committed to improving and maintaining the amenity facilities at the Town Center of Pelican Preserve . Providing the lifestyle that initially brought you to Pelican Preserve has been , and will continue to be our focus as we move forward and work hard to deliver the best lifestyle and service to you .
Town Center Auto-Pay Enrollment
For the added convenience of Pelican Preserve Residents and our Town Center accounting team , we encourage all Pelican Preserve Residents to enroll in auto-pay on the Pelican Preserve Residents website using your bank checking account . By enrolling in auto-pay using your bank checking account , you will :
� Save time in paying your Town Center monthly account statements and quarterly assessments while ensuring payment is made on time .
� Avoid a 3 % convenience fee by using your credit card . Effective November 30 , 2020 , a 3 % convenience fee will apply for use of credit cards when paying your account statements and quarterly assessments , as well as at the point of sale at the Town Center .
� Save time for our accounting team in posting payments to accounts . Enrolling in auto-pay using your bank checking account is fast , easy and free ! 1 . Log in to the Residents website 2 . On the Residents website homepage , click “ View / Pay Statements ” under Quick Links , or find this page under the “ My Town Center ” section of the website 3 . An account statement window will open 4 . Click on “ Bill Pay ” 5 . On the “ Bank Account ” tab , enter information for your bank checking account . Please be sure to complete all fields in this window before clicking the “ Save Bank Account ” button at the bottom . 6 . After entering your bank account information , click “ Auto Payment ” on the left to enroll . 7 . In the Payment Center window , complete all the information to set your auto-payment . Please note the following : 8 . Payment Date : It ’ s recommended to select a payment date between the 8th and 20th of the month to ensure your payment has adequate time to process and post to your account prior to the payment due date . 9 . Payment Frequency : Select “ Monthly ” 10 . The amount of your auto-pay will depend on one of these two options : " Balance Due ” ( all charges from the last statement ) or “ Current
Balance ” ( all outstanding charged ) 11 . When finished , click the “ Schedule Payment ” button at the bottom 12 . On the next screen , review your auto-payment information and click the “ Create Auto Payment ” button at the bottom to finish enrolling . 13 . If you require any assistance enrolling in auto-pay at the Town Center , please contact :
Debbie Bill at dbill @ theiconteam . com or ( 239 ) 985-1770 Nicole Chausse at nchausse @ theiconteam . com or ( 239 ) 985-1692 Ashley Rowe at arowe @ theiconteam . com or ( 239 ) 985-1769