Town Center Reception Office Nicole Chausse and Kim Davis are available in the Brokke Center Monday-Friday 8:00am - 6:00pm and can assist with the following :
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Processing Town Center payments Registration and monitoring of the storage yard and dog park Assisting with event reservations Resident access cards Guest access cards
Nicole may be reached at ( 239 ) 985-1770 or at nchausse @ theiconteam . com . Kim may be reached at ( 239 ) 985-1750 or at kdavis @ theiconteam . com .
Questions on Billing and Account Statements
Billing inquiries regarding event or food & beverage charges , please contact : Kelly Entsminger kentsminger @ theiconteam . com ( 239 ) 985-1705 Anabel Gutierrez agutierrez @ theiconteam . com ( 239 ) 985-1702
All other billing questions , please contact : Nicole Chausse nchausse @ theiconteam . com ( 239 ) 985-1770 Kim Davis kdavis @ theiconteam . com ( 239 ) 985-1750
MAILING ADDRESS FOR PAYMENTS
If you are mailing your payment , please address to : Pelican Preserve Community Association , P . O . Box 162671 , Atlanta , GA 30321-2671 . Please make sure your Town Center account number is listed on the check . This is for Pelican Preserve Town Center only , not The Club or the Master Department payments at Pelican Preserve . If you are using bill pay through your bank , please advise your bank of the address to ensure your payments go to the correct address . Remittance envelopes are enclosed in our statements if you wish to pay by check . If you are currently paying online through the Town Center website , no changes need to be made .
Town Center Payment and Access Card Drop Box
Town Center payments may be made online , by logging in to your account , with Nicole Chausse in the Town Center reception office or at the front desk of Soleil Health & Fitness .
A drop box is available for your convenience outside of the Town Center reception office for Residents , guests and renters to drop off their account payments , as well as , guest access cards .
The Town Center is equipped with an access control system . The only way to access the outdoor pool area , sewing room , billiard room and card room is with Resident user cards .
ALL RENTERS must obtain Resident user cards from Kim Davis in the fitness center .
GUESTS Guests are permitted at the outdoor venues at the Town Center ( pools , Flip- Flops , tennis and pickleball ).
Residents may accompany guests to the outdoor pools / Flip-Flops to receive wristbands or Residents may acquire guest passes with Nicole or Kim at the Town Center reception office in order to gain access to the pools / Flip-Flops .
Community Security Company Weiser Security Services monitors gate access into the community and provide patrols through the neighborhoods .
The system , DwellingLive , aids in security to allow access into the community and make Pelican Preserve safer .
Residents may log into DwellingLive to register their guests for front gate access to the community .
If you have questions about the new system and how to log in , please call Castle Group at ( 239 ) 985-1634 .
Keep Your Information Up to Date Don ’ t forget to update your information with Kim Davis at the Town Center reception office . Kim be reached at kdavis @ theiconteam . com or ( 239 ) 985- 1770 . Or log in to the Residents website to update your information on the “ My Profile ” page , which is automatically routed to the administrative office upon update ! Please be sure to update :
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Access CARD SYSTEM TOWN CENTER ACCESS
Address and phone numbers Birthday so you can be a part of the Destinations Birthday Club Emergency contact form , which can be updated by filling out a form at Soleil front desk . The emergency contact information is kept on file in the event we need to contact someone for you .
AED Locations at Pelican Preserve Town Center
The Town Center has six AED ’ s on property . All managers and the majority of our frontline staff are Adult / CPR certified and can assist in an emergency if one should occur . The locations of the AEDs are as follows :
Town Center � Tennis Casita � Flip-Flops - by restrooms ( alarmed ) � Soleil Health & Fitness - front desk � Magnolia Room - by the service hallway � Destinations kitchen - by employee bathroom � Softball field - shed