Town Center Reception Office Nicole Chausse and Ashley Rowe are available in the lounge Monday- Friday , 8:30am-4:30pm and can assist with the following :
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Processing Town Center payments Registration and monitoring of the storage yard and dog park Assisting with event reservations
Resident Access Card registration and NEW Resident ID Cards
Nicole may be reached at ( 239 ) 985-1692 or at nchausse @ theiconteam . com . Ashley Rowe may be reached at ( 239 ) 985-1769 or at arowe @ theiconteam . com .
Questions on Billing and Account Statements
Billing inquiries regarding event charges , please contact : Kelly Entsminger kentsminger @ theiconteam . com ( 239 ) 985-1705 Billing inquiries regarding food & beverage charges , please contact Anabel Gutierrez agutierrez @ theiconteam . com ( 239 ) 985-1702
All other billing questions , please contact : Nicole Chausse nchausse @ theiconteam . com ( 239 ) 985-1770 Ashley Rowe arowe @ theiconteam . com ( 239 ) 985-1769
MAILING ADDRESS FOR PAYMENTS
If you are mailing your payment , please address to : Pelican Preserve Community Association , P . O . Box 162671 , Atlanta , GA 30321-2671 . Please make sure your Town Center account number is listed on the check . This is for Pelican Preserve Town Center only , not The Club at Pelican Preserve . If you are using bill pay through your bank , please advise your bank of the address to ensure your payments go to the correct address . Remittance envelopes are enclosed in our statements if you wish to pay by check . If you are currently paying online through the Town Center website , no changes need to be made .
Town Center Payment and Access Card Drop Box
Town Center payments may be made online , by logging in to your account , with Nicole Chausse or Ashley Rowe in the Town Center reception office or at the front desk of Soleil Health & Fitness .
A drop box is available for your convenience outside of the Town Center reception office in the Pelican Lounge for Residents , guests and renters to drop off their account payments , as well as , guest access cards .
The Town Center is equipped with an access control system . The only way to access the outdoor pool area , sewing room , billiard room and card room is with Resident user cards .
ALL RENTERS must obtain Resident user cards from Kim Davis in the fitness center .
GUESTS Guests are permitted at the outdoor venues at the Town Center ( pools , Flip- Flops , tennis and pickleball ).
Residents may accompany guests to the outdoor pools / Flip-Flops to receive wristbands or Residents may acquire guest passes with Nicole or Ashley at the Town Center reception office in order to gain access to the pools / Flip-Flops .
Community Security Company Weiser Security Services monitors gate access into the community and provide patrols through the neighborhoods .
The system , DwellingLive , aids in security to allow access into the community and make Pelican Preserve safer .
Residents may log into DwellingLive to register their guests for front gate access to the community .
If you have questions about the new system and how to log in , please call Castle Group at ( 239 ) 985-1634 .
Keep Your Information Up to Date Don ’ t forget to update your information with Ashley Rowe at the Town Center reception office . Ashley may be reached at arowe @ theiconteam . com or ( 239 ) 985-1769 . Or log in to the Residents website to update your information on the “ My Profile ” page , which is automatically routed to the administrative office upon update ! Please be sure to update :
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Access CARD SYSTEM TOWN CENTER ACCESS
Address and phone numbers Birthday so you can be a part of the Destinations Birthday Club Emergency contact form , which can be updated by filling out a form at Soleil front desk . The emergency contact information is kept on file in the event we need to contact someone for you .
AED Locations at Pelican Preserve Town Center
The Town Center has six AED ’ s on property . All managers and the majority of our frontline staff are Adult / CPR certified and can assist in an emergency if one should occur . The locations of the AEDs are as follows :
Town Center � Tennis Casita � Flip-Flops - by restrooms ( alarmed ) � Soleil Health & Fitness - front desk � Magnolia Room - by the service hallway � Destinations kitchen - by employee bathroom � Softball field - shed