35 years. Millions of components. Relationships built on trust.
EDITOR’ S CHOICE WHY CUSTOMERS STAY
C & M PRECISION LTD
35 years. Millions of components. Relationships built on trust.
Some customer relationships are measured in months or years. At C & M Precision, several are measured in decades.
Established in 1991, this Essexbased precision engineering company has built its reputation on manufacturing high-quality components for customers across a diverse range of industries. Many of those who placed orders in the company’ s early years are still customers today. Their continued loyalty reflects C & M’ s ability to manufacture components to exacting standards and deliver consistently, order after order, year after year.
One of the most remarkable examples is a relationship spanning 35 years, with the second customer C & M ever secured. What began as small orders for mild steel components used in the domestic utilities industry developed into high-volume production, with millions manufactured over the decades.
35
YEARS
Produced on a Citizen A32, these critical components are used in glass-to-metal assemblies.
Retaining this Tier 1 customer for 35 years demonstrates C & M’ s ability to meet exacting quality standards and maintain dependable delivery.
26 Years of Growing Business Another of C & M’ s most significant customer relationships spans 26 years, with a major multinational Tier 1 operating in the electronics industry.
26
YEARS
Over the years, the relationship has grown culminating in the award of a three year contract worth £ 2 million.
This is an example of how decades of consistent quality, reliable delivery and mutual trust can lead to even greater opportunities.
10 PECM Issue 83