PECM Issue 48 2021 | Page 32

GLORY selects PTC ’ s ThingWorx for development of its next-generation remote monitoring solution

CONTROL & AUTOMATION LATEST NEWS FROM PTC

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GLORY selects PTC ’ s ThingWorx for development of its next-generation remote monitoring solution
GLORY , a global leader in cash automation solutions for the financial , retail and gaming industries , has selected PTC ’ s ThingWorx ® Industrial IoT platform and Microsoft Azure to develop and run its new cloud-based remote management solution UbiqularTM Bridge , which enables real-time insights into the performance of its devices .
The company ’ s solutions are deployed by banks and retailers in more than 100 countries around the world to optimise the cost of managing cash and enhance the customer experience - central to this value proposition is maximum uptime of the devices .
ThingWorx is designed to accelerate Industrial IoT deployments across the enterprise value chain . The awardwinning platform contains a broad set of features , including multiple connectivity options , application development tools and analytics . It also enables businesses like GLORY to create scalable and secure solutions that provide high levels of return on investment .
“ GLORY has a rich tradition of placing our customers at the centre of our business
The award-winning platform contains a broad set of features , including multiple connectivity options , application development tools and analytics .
strategy and this focus has uncovered an increasing need for advanced remote management capabilities ,” said Sion Roberts , EVP of Global Digital Services at GLORY .
“ To satisfy this demand , we needed the best IoT platform for the job , which led us to replace our legacy IoT platform , Axeda ®, with ThingWorx running on Microsoft Azure .”
“ Understanding operational efficiency is the key for our customers ,” continued Roberts .
“ With ThingWorx , we enhanced our cloudbased remote management application , UbiqularTM Bridge , to deliver real-time performance data , allowing key executive insights into the effectiveness of operations .
“ By driving efficiencies through monitoring , collecting , and analysing data delivered to the GLORY Service Centre , we will be able to better identify and develop service improvements for our connected devices and support new customers who come onboard . Additionally , the transition from Axeda to ThingWorx was managed smoothly and successfully by the service professionals in the PTC Customer Success Team .”
“ ThingWorx and Microsoft Azure have enabled Glory to rapidly develop and deploy a tailored , scalable , and secure application suite that can provide its customers with real-time operational intelligence ,” said Joe Biron , Divisional General Manager , IoT Segment at PTC .
“ We are pleased Glory selected our technology to ensure its customer-centric strategies succeed and look forward to new projects with this world-class company .”
For more information , please visit www . ptc . com or follow @ ptc on twitter .
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