and the software’s very logical layout
providing simple workflows, we were
soon able to make use of the vast majority
of the software’s applications. Now, on
the rare occasion that we come across
a problem, we have access to IndySoft
Europe’s help line that is able to provide
instant assistance and support.
“Unlike some of the other more ridged
software solutions we considered,
IndySoft is extremely flexible and
adaptable. As we have now gained
more experience and confidence in
the software’s use, we have begun to
customise various screens and workflows
to suit our own particular use.
“When compared to our previous
unwieldly, paper based system, we are
convinced that our department has made
a quantum leap forward by adopting
the most efficient software based asset
management system we could find.
IndySoft has delivered on all of the
promises made prior to purchase and has
transformed our department’s efficiency
levels”
For the past 20 years, IndySoft has
been changing the way manufacturing
businesses and commercial calibration
labs have managed their assets. With a
focus on calibration, tooling, automation,
maintenance and repair, over the past two
decades IndySoft has introduced multiple,
innovative, new asset management
solutions to its software.
“In addition to Jake demonstrating the
software’s logical structure, ease of use
and speed. He was also able to clearly
demonstrate the software’s ability to
streamline the operations of the Instrument
Service Group. In the course of the
demonstration many other advantages
were discovered. Having proved that
IndySoft was ideal for use by our Instrument
Service Group, colleagues from other
departments began to explore issues
related to their own functions. In the vast
majority of cases, Jake was able to illustrate
how IndySoft was able to help in these
other areas too.
“Although the original justification and
return on investment case was based on
calculated time savings. We were now able
to identify other efficiencies IndySoft would
bring to our Instrument Service Group.
Also, as it was proven that several other
departments would also gain a range of
advantages from the software’s adoption, it
made the argument for purchasing IndySoft
even more compelling.
“After our IT department confirmed that
IndySoft would be able to dovetail easily
with other software applications and
systems, and mindful of the additional
benefits it would deliver to other
departments, I altered my justification
case accordingly. As a result, we were
able to predict an even quicker return on
investment and an order was soon placed.
As a best-in-class
solution, IndySoft is able
to take customers quality
systems to the next level
“As IndySoft is so easy to use, the software’s
installation and the change-over from our
previous manual system was trouble free.
As a result of IndySoft’s in-house training
As a best-in-class solution, IndySoft is
able to take customers quality systems
to the next level. Users can utilise the
standard, out-of-the-box, best practice
configuration. Or, rather than utilise the
software’s standard operating set-up,
IndySoft’s flexible nature allows workflows
to be optimised to suit the calibration,
maintenance and asset tracking
needs of each individual business.
Complete traceability is guaranteed
as a comprehensive history of all user
interactions is maintained to preserve a
complete audit trail.
Operators tasks are made that much
easier by the use of automated recalls
for due notices and alerts. Also, trigger
notifications are flagged-up for equipment
that fails calibration work and requires a
follow up with corrective action.
Although ideal for use across countless
other ISO compliant sectors, IndySoft is
designed to help the life sciences industry
ensure authenticity, integrity, and when
appropriate confidentiality of electronic
records to comply with 21 CFR Part 11.
For further information, please visit www.indysoft.com
Issue 43 PECM
71