PECM Issue 43 2020 | Page 176

STORAGE, HANDLING & DISTRIBUTION TRIO OF PROJECTS COMPLETED AMH MATERIAL HANDLING AMH Material Handling increases e-commerce throughput for Selfridges & Co at DHL facility AMH Material Handling has completed a total of three projects for DHL with a combined value of £600,000 at its Hams Hall site in Birmingham. The 400,000 sq ft site handles the receiving, storage, packing and distribution of products for Selfridges & Co. The Hams Hall facility services Selfridges’ four UK stores, its click and collect service as well as its worldwide e-commerce operation. AUTOMATING PACKING AND SORTATION FOR E-COMMERCE DELIVERY In 2016, AMH Material Handling was asked to produce a solution to increase speed, accuracy and throughput capacity by automating the process of packing and despatch over the three floor mezzanine site. In order to automate the facility, AMH installed belt conveyors on level 2 to accommodate packing desks on either side. Personnel are able to package orders and then place them straight onto the conveyor belt without the need to manually move packaged deliveries. Items on level 2 travel towards the end of the mezzanine floor where they are automatically inducted into a powered decline spiral conveyor. A SOLUTION TO ACCOMMODATE E-COMMERCE GROWTH In 2018, AMH Material Handling was asked by DHL to complete additional work to the Hams Hall site. Assam Khan, operations manager at DHL explains: “Selfridges’ e-commerce operation is continuously growing each year. As a result, we needed to expand on AMH Material Handling’s initial installation in order to keep up with the demands and meet worldwide customer delivery times. “Selfridges approached us and said they needed to increase their e-commerce throughput. As a third party logistics provider, it was down to DHL to source the equipment to achieve this. We realised that we needed to expand the number of workbenches on-site to increase throughput and therefore commissioned AMH to complete the additional work to accommodate this. FUTURE-PROOFING FOR CONTINUED GROWTH AND PEAK PERIODS “This year, Selfridges came back to us and predicted another significant increase in e-commerce throughput for 2019. In order to prepare for this year’s CCE week, AMH came back onto site and replaced old obsolete belt conveyors on level 2 and installed new replacement conveyors to feed the powered decline spiral conveyor. This has allowed us to make both the ground floor and level 1 our main processing floors with the option of opening up level 2 as we need it. During peak periods all three floors run at full capacity for 24 hours a day. AMH MATERIAL HANDLING – A CONSISTENTLY RELIABLE PARTNER “AMH managed the whole process for us from start to finish for all three projects. Once timelines had been agreed, they brought their own project team on-site and managed the installation with no disruption to the e-commerce operation. They also took on the roles of both principal contractor and principal designer, managing and coordinating all other trades during the project. “DHL had a really good working relationship with AMH Material Handling throughout the three projects and found them to have a very professional approach the whole time. The team was always very accommodating whether it was managing health and safety on-site during installation or incorporating any design change requests throughout the process.” SYSTEM SUPPORT - 24 HOUR MAINTENANCE AND SERVICING “In order to keep the system fully operational and avoid any unnecessary downtime which would be detrimental to meeting delivery deadlines, we have a maintenance and servicing agreement with AMH Material Handling. This includes planned preventative maintenance throughout the year to ensure the system is running to its full capacity as well as a rapid response call-out agreement for any issues if they arise. During our CCE week, we actually have an AMH engineer based on-site so any issues can be rectified immediately. For further information, please visit www.amhmaterialhandling.com 176 PECM Issue 43