PECM Issue 38 2019 | Page 151

MEASUREMENT & MONITORING IOT PLATFORM CAPTION DATA FINDING AN IOT PLATFORM AS A SERVICE [PAAS] THAT REALLY WORKS FOR INDUSTRIALS! If you have an asset base that runs into hundreds, thousands or more and you want to connect them to an Industrial IOT platform there are a few key questions you will need answering. For example: Does this platform really work? Whats the evidence? Whats the installed user base? What sort of comm’s protocols will it handle? What happens when comm’s are interrupted? Is it multi national [not just language but date stamping events, storage of data, and of course language as well]? What about Cyber security – is it hackable? Whats the evidence? And crucially how easy is it to configure, deploy and scale? And a host more besides! exact needs for refinement of the basic system. If your assets have existing comms output we can take that directly to our SmartHub. If not our NanoULTRA Edge will act as a gateway not, as the unit has no comms ports and no operating system so nothing to attack, and uses its own microcontroller to control the outwardly initiated communication process to our servers via a modem. WHATS THE INSTALLED USER BASE? HOW EASY IS IT TO CONFIGURE, DEPLOY AND SCALE? Ask to explore other user sites with numbers of devices/users similar to yours. Quiz the architecture for systems administration functionality – can you mirror your actual operating structure so the information and analytics can really be used in your organisation as is? You may want a variety of dashboards serving different levels from field technicians, through team management up to board level oversight. Where is data actually stored [local servers, AWS, etc] and where does that take you in terms of security/ uptime etc.? So taking the above questions in turn: Ask your proposed platform supplier about their user base, and to talk to some actual users. There are a couple of angles here: firstly the breadth of experience across different hardware and comms options and how they work in different market sectors. Secondly about the user experience in terms of support, UI/UX of the product, on-going relationships with the supplier. In CDL case our declared mission is “to help power our customers businesses through our technology”, and we think intuitively about the lifetime value of our relationship with our customers, and they with their customers – not just the next sale! You can check out some of our client reviews here. DOES THIS PLATFORM AS A SERVICE REALLY WORK? WHATS THE EVIDENCE? WHAT ABOUT CYBER SECURITY – IS IT HACKABLE? WHATS THE EVIDENCE? Ask your prospective partner to hook up a couple of your units to demonstrate. CDL often get involved in this and it proves really useful to us to understand your needs and your equipment, and we like to think it helps you by seeing live [and with minimum fuss] how your product looks on-line. It will quickly become obvious what the evidence and knowledge base is. In CDL’s case this often shows up in the speed with which we can get equipment talking, demonstrate immediate analytics and quickly start specifying your A whole topic on its own, but you do need to discuss things like password policies and security – is Multi factor authorisation relevant? Where and how is data stored? For how long and who owns it? In our case it is always the client who owns it, we are the custodians, and use AWS cloud. When did your prospective partner last do a pen test? How good is their operational resilience? How are your assets going to talk to the Platform as a Service? Is this a point of weakness – if we use our NanoULTRA Edge we are sure its Well, whatever your questions the engineers at CDL will work with you to answer them. We have been providing industrial IOT systems for over a decade now [it wasn’t called IoT back then, but remote monitoring!] and we provide end-to-end IIOT hardware solutions to industrial customers, including many global blue chips, but we also provide access to our CDL SmartHub portal for clients who already have quantities of already installed hardware with comms possibilities. This means they can tap into the know- how we have developed over 10 years as a company and hundreds of man-years experience from our own employed software, firmware, server and support engineers, and thousands of installed systems with millions of reporting data events every day. As you can see there is a lot to consider and the key message here is not about the technical answers or ways of doing things but about the need to find a partner to work with you who “gets all this” and lives and breathes it, so you reduce your risks and increase your probabilities of successful implementation via an Industrial Platform as a Service. Take a look at our purpose video for more on how we work with our clients. If you would like to know more about our Industrial IoT solutions and how we can help you monitor your assets, please call us +44 (0) 1905 754 078 and ask for one of our IoT Application Specialists. [email protected] www.captiondata.com Issue 38 PECM 151