SULZER IN GLASGOW
SETS THE STANDARD IN
MAINTENANCE AND REPAIRS
ncreasing pressure to
reduce costs and optimise
performance is causing
many industries to reassess
the way in which they
tackle maintenance issues. Sulzer's
Glasgow facility has been quick to expand
the capabilities and expertise of its staff to
ensure additional benefits for customers
and help meet these demands.
I
Scott Tyre took on the Glasgow service
centre manager's role in early 2017, after
joining Sulzer as Contracts Manager in
June 2016. Scott joined from a leading
gas turbine repair company, where he
completed their International Graduate
Rotation Programme and latterly
held a position in international client
management. This background provided
him with an exceptional opportunity
to understand the best methods for
delivering upon the expectations of
customers.
With a background in rotating equipment,
Scott soon learned about the additional
challenges of the electromechanical
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PECM Issue 30
sector. The sheer volume of work in the
service centre at any one time means
that precise organisation and clear
communications are essential.
Scott comments: "The Glasgow Service
Centre is continuously improving to keep
pace with its customers' demands and
the staff pride themselves in delivering
the best possible technical service.
Our challenge is to provide expert
engineering support along with concise
customer communication and dialogue,
100% of the time."
Sulzer's Glasgow Service Centre
specialises in the repair of electronic
drives and controls, such as variable
speed drives, power supplies, automatic
voltage regulators and printed circuit
boards (PCB). However, one of the key
customer benefits of the business is its
obsolescence management services.
Sulzer can provide replacement control
hardware where the original manufacturer
has deemed the component obsolete.
This service offers considerable savings for
the customer in terms of both costs and
time, when compared to the alternative of
a replacement piece of equipment.
R educing D owntime
In addition to being Sulzer's drives and
control repair specialists in the UK, the
Glasgow Service Centre offers complete
refurbishments of pumps and motors,
as well as condition monitoring and
preventative maintenance services.
As part of the continual improvement
process, the service centre has
recently completed the purchase of a
new PRÜFTECHNIK Optalign kit. This
equipment allows the service of the
entire customer package, including
all installation and alignment services,
as well as making the business more
reactive, reducing customer downtime.
Workshop Manager, Mark McCreadie
comments: "Our mechanical engineers
are fully trained in the alignment of all
rotating equipment, including pumps,
motors, gearboxes and pulleys. This
ensures that we can get our customers
back online as soon as possible."