PECM Issue 19 2016 | Page 112

Spelsberg UK Plans For Growth In 2016 To Support Changing Market Demands T he year of 2015 has been With three on-site CNC machines, a However, because we’re able to work a challenging year for dedicated assembly line and an in-house flexibly with our customers and can many industrial sectors: technical sales and support helpline, quickly design and deliver bespoke aftershocks of 2008 Spelsberg is now able to offer a personal solutions we’ve been able to enter into continue to rumble on in some sectors service and deliver bespoke solutions to new markets while modifying the services while others have been affected by the its customers. This has helped it respond we provide to our traditional customers.” fresh crises in oil & gas and mining. to the shifting market conditions as However, it hasn't been all bad news, spending has continued in utilities and many manufacturing and engineering it is able to help customers from any industry specify a perfect solution to any application. Chris adds: “The ‘Pro-Active’ sales service was a new addition for 2015 that has worked incredibly well. New and existing customers are able to call up the office businesses have gone from strength to Chris Lloyd, Managing Director of and speak to someone with technical strength. The key to success in the modern Spelsberg UK, explains: “Just like everyone knowledge who can assist them with industrial market is flexibility, which is why else, we’ve had quite a few surprises in their query and process an order straight Spelsberg UK plans to support the varying 2015, with traditionally strong markets through to the warehouse. All of our needs of all of its customers by continuing underperforming compared to customers have been extremely positive investment in its people and facilities in expectations at the start of the year. about the service which is why we’ve made 2016. Supported by its parent company, Spelsberg ELS, one of the largest and most respected manufacturers of non-metallic electrical enclosures in Europe, Spelsberg UK has always been a popular choice for engineers and installers looking for highquality enclosure solutions. But, with market conditions changing, Spelsberg UK wanted to ensure it offered greater value to its customers. Over the past five years the company has invested in new facilities and machine tools while also expanding its team, making it more than a simple supplier. the decision to expand the team.”