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CUSTOMER CARE
It starts with a group of dedicated professionals whose goal is to provide a one-of-a
kind quality experience with every cabinet we sell. Start-to-finish, our Customer Care
Professionals are with you every step of the way by:
• Ensuring orders are processed quickly and accurately
• Following up promptly
• Minimizing errors
• Keeping you informed of your order progress online
• Scheduling swift delivery to fit your schedule
TECHNICAL SUPPORT
Need to check a dimension or access product information? Complete product
specifications, including drawings and dimensions, are available at www.PCScabinetry.
com
EMAIL ALERTS
For your peace of mind, we notify you when your order is received, for order
acknowledgement, when the order is released to production and when the order ships
from our facility. We also provide a weekly open order summary (report detailing the
status of all open orders) so you are always in the loop.
RESPONSIVE CUSTOMER SERVICE
Need to speak to a customer service professional? PCS ensures you can reach our
Customer Care Team through phone and email. When you need us, we’re here.
Customer Service Hours of Operation: Monday-Friday 5am-4pm PST
CUSTOMER SERVICE GENERAL CONTACT INFORMATION
Order Entry/General Order Questions/Deliveries/Marketing Material Requests
General Customer Service Phone: 800.840.4415
Credit/Billing Phone/Fax: 714.578.2036 and 888.447.3694
Customer Service Email: [email protected]