For Liverpool Retail
I would like to take this opportunity to thank you and all your staff at your Branch for the wonderful service I received when booking my holiday for seven with you to America . It was a holiday of a lifetime for us and I was footing the bill , so as I had not been before I did on numerous occasions ring up for advice . All your staff were great and treated me with respect and patience as I did ring on lots of occasions . The service offered to me was so greatly appreciated and gave me a great deal of confidence . I requested special assistance and again this was provided with efficiency and courtesy . The VIP lounge was wonderful and the staff looked after everything , even letting us know when to board – how fab was that ! The crew brought my requested for a special diet and again the experience was good . The Hotel in Port Orleans more than met my expectations and the food and service was Brilliant – we would return ! Thank you again , the service given by Virgin was wonderful and I have already recommended you to several of my close friends who wish to take their grandchildren to Disney . My family and I had a holiday of a lifetime thanks to you your staff , the Virgin Airline and of course Disney . We will contact you again for our future holidays and have no hesitation whatsoever in recommending you and your staff . Thank you again for everything ... it was the best !
For Jade Almond , Aylsbury Retail
Just a quick note to say how helpful and patient Jade Almond has been in arranging our holiday at such short notice .
For Paul Searle , Finance
I ’ m just dropping you a note in regards to Paul Searle and the excellent customer service he has given our hotel and how he has assisted me in keeping our account current with your company .
Our account billing had been a mess as we had internal problems with our receivables billing . Paul worked with me to straighten out our account and get our payments current which was most appreciated . He has responded to emails sent in a timely manner and responded in a very polite and professional manner . I also appreciate the fact he follows-up on any inquiries I have regarding our account . Paul ’ s diligence and professionalism is definitely appreciated by our company
To Diane from Silverburn Retail
I would like to say a big thank you to Diane from the Virgin Holidays shop within Debenhams Silverburn Scotland , from her welcome through to the final stage of the booking , she gave the best service I have received when booking a holiday . I have always flown with Virgin but never booked direct and after the pleasant experience I will now book direct for all my holidays with Virgin . I hope she will get recognition for the great job that she has done .