Policy update
The work streams are continuing to put in place policies ready for amalgamation. Here’s a summary of the policy
review process, showing the progress of some key policies:
Review
Consult
workstreams Consult
residents Approval
Equality, Diversity &
Inclusion Pet Policy &
Agreement Access
(to residents’ homes) Tenancy Agreement
Tenure
Absence Management Abandoned Homes Privacy Statement Complaints
Grievance Play Areas Housing Options
Expenses IT Acceptable Use Compensation
Compare AH and VH
Policies and draft an
Optivo Policy. We also
Complete an Equality
Impact Assessment
We circulate the draft
to workstreams
We’ve set up a joint
resident consultation
panel to review
customer facing
policies
All policies go to
Designated Executive
Team (DET) for
approval. Some
will then also go to
Shadow Board for
approval
Disciplinary Safeguarding
Flexible working Health & Safety
policies (e.g. Optivo
Health & Safety Policy,
Fire, Water Hygiene,
Lifts, Asbestos)
Capability
We’re preparing for implementation with the work streams taking the lead, to ensure: Rent Arrears
z z Procedures are in place and up to date where necessary
z z Changes are communicated to staff, residents, customers, key stakeholders, con-
tractors
z z System changes are planned in and made where necessary. Procurement
We’re using a discussion page in SharePoint for staff feedback where you can
give your views and see what others are saying about draft documents.
If you’d like more information please contact: Anti-Social Behaviour
Domestic Abuse
Responsive Repairs
Decant
Chargeable Repairs
Beth Austin - 01795 434510 or [email protected] or
Heating & Hot Water
Ruth Dadswell - 0203 202 3652 or [email protected].
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