Partners Papers Issue 3 | Page 2

Partners Papers Each month more and more New Zealanders are entrusting their life risk protection to Partners Life. The premiums you pay us are a ‘peace of mind’ investment, and we take our responsibility to you and your adviser very seriously. Our goal is to provide you with ‘best in class’ options, and back that up with exceptional support if you need to make a claim. The premiums you pay for your cover are carefully calculated. In this issue, we outline some of the components of that make up your premiums. Many people are surprised at how little they pay for comprehensive coverage. That’s a message we’d like to get out to the many Kiwis who have little or no risk protection. The Financial Services Council estimates that nearly a million households have no income protection in place, and that around 288 households each week are becoming financially vulnerable. The sickness benefit is unlikely to allow most households to maintain their lifestyle if the principal income earner is unable to work. The financial position of your household can also be affected if a child or other dependent needs extra support. We’ve thought about the options we would want as parents if, for example, we had a seriously ill child that needed all our time and attention. That’s why you’ll find many of our products have special features to support you in your role as a parent or caregiver. These are explained in our article below ‘Being there – the challenge of childhood illness and injury’. Naomi Ballantyne Managing Director The what, the why, and the how of your premiums Ever wondered how we arrive at that premium you pay for your insurance? Here’s an overview of what’s involved. The premiums you pay cover the costs of your insurance, from setting up and maintaining your policy, to paying your claim if you need to make one. Setting premiums is a complex business. We consider many issues including the type of Feedback Being there: We have received huge amounts of feedback from our last Partners Papers – thank you to everyone who took the time to pass on their comments and feedback. Direct feedback from our customers is something that we value very highly – it helps us to shape and grow our services and products in a direction that works for you. greater than when they are sick or injured. Most children will get through childhood without any major incidents. They’ll get the coughs and colds their friends get, and they may break an arm as they explore their world. When events like these happen you may need to take a day or two off work, but the disruption to your family routines Your options Six months of care If you have Trauma Cover on a policy with us, we We’ve added a Dependant Caregiver Benefit provide $50,000 of complimentary trauma cover optional benefit under our Income Cover. If you for your children from age four months to their select it, this benefit allows you to step out of 19th birthday. If your child is unfortunate enough paid employment for up to six months to care to be diagnosed with a covered condition, you can for your child (or another dependent relative) if be there for them during their recovery, without A child’s need for your love and support is never they become so ill that they need you to become having to worry about your finances. We also a full-time caregiver. We will pay the lesser of allow your children to convert this to full cover at $3,500 per month or 75% of the Income Cover 19 years old, without underwriting. If you think you may require more than this free amount of cover, speak to your adviser about the ways you can increase this cover. Free medical cover sum assured for up to six months. Take a break If your child suffers an illness or injury and you have to leave employment to care for them on a full time basis, speak to your adviser. We may If you have Private Medical Cover with us and you be able to offer you additional assistance, such a have or adopt a baby we will cover the new-born Premium Holiday. In some circumstances we will A few unlucky children though will get seriously ill during the first three months of their life free even waive the entire premium for all benefits or injured. If that happens to your child, you want of charge, no questions asked. Once they reach under your policy for up to six months, while you to be able to give them as much time as they three months of age you can keep them covered spend time looking after your child. need. That’s why we put our ‘parents’ hats on by paying the applicable premium. You can add when we designed our insurance products. children who are older than three months onto will generally be minimal. As parents, we thought about what practical support we would want if we had a child who had a major health problem. We narrowed it down to; •  We’d want our children to have the best medical care available. •  We’d want to be able to take time off to spend with our child, without having to worry about money. There will be times when you have a health to assess their health first. If a child with cover or disability issue that means that you are not is required to undergo treatment outside of your able to provide all the support you want to your residential region and you need to accompany children. When that happens, you may need them, we will reimburse you for the cost of to pay for extra 6