Partners Papers Issue 1 | Page 2

Partners Papers So why are we growing so fast? We are an innovative financial services company with a fresh approach and unique way of doing business. Fundamentally, we believe in sharing our success with those who help to create it. This means you! Partners Life was established in August 2010 by industry heavyweights Naomi Ballantyne, Chris and Richard Coon. We thought this was wrong. We decided to change the game by doing the right thing by all our customers. The founding partners believed there was a big gap in the market for an insurance company to start doing things differently. We like to take care of our customers by recognising loyalty; we believe in creating a true partnership. We could see many companies designing enticing incentives to attract new customers, but nobody was doing anything to reward customers over the long term. Hence our name, Partners Life! Naomi Ballantyne, Managing Director, is one of the most well-known and respected executives in the insurance industry today. With 30 years of industry experience, two previous successful start-ups and an absolute passion for doing the right thing, Naomi is instrumental in ensuring the founder’s way of doing business with the utmost integrity is the common language at Partners Life. You may not also know that Naomi is an avid hockey and indoor netball player and also plays the bass drum in a pipe-band! “Thank you for entrusting Partners Life with your life risk protection benefits. We appreciate that you will have made the choice to take out a Partners Life policy in conjunction with your adviser and we want you to know that we take our responsibilities to you both seriously. We’d like to take this opportunity to tell you a little bit about us and some of the ways that we do things differently from traditional insurance providers – which we trust will give you further confidence in the decision you have made. We’d also like this first edition of Partners Papers to be the start of a conversation between us which lasts for the lifetime of our relationship.” Naomi Ballantyne Managing Director Chris Coon’s name is synonymous with the foundation of Sovereign and home equity release company, Sentinel. As Chief Actuary, Chris is continually thinking and innovating, coming up with new, exciting and first to market financial services products for New Zealand families and businesses. Richard Coon, Finance Director, brings his experience as a qualified accountant with a Harvard MBA and his years at both Sovereign and Sentinel to the table and in his spare time raised a family and renovated a classic launch. When Chris isn’t analysing numbers he can be found spending time with his four grandchildren. Partners Life opened its doors for business in April 2011 with 16 staff members and today, one year later, there are over 90 of us! 0800 14 54 33 387 policies by the end of April 2011, now there are over 10,000 happy customers. We started with personal protection products and now we’ve launched a full suite of products designed to protect New Zealand businesses.