Parks and Recreation System Master Plan Update (2016) parks_and_recreation_system_master_plan_update_oct | Page 246

Areas of Satisfaction
The overall perception of parks is positive with 96% of respondents stating they are generally or
extremely satisfied, followed by accessibility and safety.
Highest Customer Satisfaction
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Overall Access Safety
No Opinion 0% 3% 1%
Not Satisfied 4% 3% 8%
Satisfied 96% 94% 91%
People were most unhappy with the conditions of the restrooms, followed by lighting and
aquatics.
Lowest Customer Satisfaction
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Restrooms Lighting Aquatics
No Opinion 6% 11% 58%
Not Satisfied 27% 14% 11%
Satisfied 67% 75% 31%
Parks and Recreation System Master Plan | APPENDIX E: METRO PARKS AND RECREATION
NEEDS ASSESSMENT SURVEY 2016
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