Parking Enforcer
Presenting the Parking Enforcer System
First, put yourself in the place of the customer. Try to see the world through their eyes.
When approaching a customer, the goal is to discover exactly what their needs are and how they
would like to see these needs met.
Ask yourself these questions: “If I were in their position, what would be important to me?” “What
can we offer that would make their lives easier?” To accomplish this you will have to do more
listening than talking. You need to concentrate on how you are able to help them, without focusing
on how they can help you. Ask questions then listen to their answers.
As you learn what they are really looking for, customize your presentation and focus on these areas.
This way you aren’t spending time explaining services they have no use for.
If you are able to internalize the thought process of “them before us”, if your approach is truly
about putting their needs ahead of yours, new doors of opportunity will open and you will win
every time.
Here’s an example of what you might say when approaching a property.
Parking Enforcer services are provided completely FREE OF CHARGE to multi-family communities.
This includes our interactive cloud-based software designed specifically to meet the unique
needs of the Multi-Family Community giving properties the ability to easily manage and control
monitoring and enforcement of their parking policies.
Here are some key features that we’ve found are important to Multi-Family Communities:
VIOLATION HISTORY WITH PHOTOS
Unlimited secure storage of violation and enforcement history, instantly accessible and available to
view, print, or email violation details.
INSTANT NOTIFICATIONS
Activity details and photos transmit instantly.
CUSTOM BRANDED LANDING PAGE
Residents stay informed by visiting the property’s Parking Information Page, where parking policies
and related announcements can be displayed.
UNLIMITED USERS
Properties have the ability to assign access and security levels to multiple staff members and
authorized agents.
MULTI-FAMILY VEHICLE ASSISTANCE
Vehicle Assistance cards are provided customized with the property’s logo for on property vehicle
assistance at low flat-rate prices.
MULTI-FAMILY COMMUNITY WATCH
Parking Enforcer has everything needed for properties to implement a neighborhood watch
program, including signs, posters, brochures and window-clings for residents.
USER’S GUIDE
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