Registration
Tell Us Once Service
The Registrar will also give you information so that you can use the Tell Us Once ( TUO ) service , including the unique reference number you will need to access the deceased ’ s case either online or by telephone .
You need to access the TUO service within 28 days of registering the death , during the validity of your unique reference number . When you access the service , please have the deceased ’ s National Insurance number to hand . This can be found at the top of letters from the Department for Work and Pensions ( DWP ), or on bank statements which show payments received from the DWP . The National Insurance number will be the reference number for these payments .
Other useful information to have to hand when completing the TUO service would be the driving licence and vehicle registration number , concessionary bus pass , passport and blue badge numbers , if relevant .
Details of any public sector pension e . g . civil service , teacher or armed forces will be helpful during the TUO process but are not required for the registration of the death .
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ADVICE AND HELPLINE :
0345 241 2489