Oxfordshire County Council Bereavement Guide 2024 OCC Bereavement Guide 24 | Page 28

Contacts

Who do you need to contact ?

Some of these organisations can be notified via the Tell Us Once Service .

Vehicles

You should remember that if the deceased owned a vehicle then it is possible that there is no longer insurance cover for it to be driven . Many policies state that a vehicle may be driven by someone else with the owner ’ s permission but as soon as the owner dies any such permission may cease . It is best to contact the car insurance company before anyone drives the vehicle to make sure they are insured .

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When someone dies you may have to contact a wide variety of organisations to inform them of the death . In many cases you ’ ll need to close down accounts or cancel or change insurance details , subscriptions , agreements , payments or direct debits . You may have to send some organisations a death certificate .
You can use the following as a checklist to see if you have contacted everyone :
p accessible parking permit ( blue badge )
p accountant p bank / building society
p bereavement register ( to remove name from mailing lists )
p child benefit office ( within eight weeks )
p child ’ s school , or childcare provider
p church or other place of worship
p clubs and social groups p council tax office p credit card companies
p creditors ( anyone owed money by the deceased )
p debtors ( anyone owing money to the deceased )
p dentist
p department for work and pensions
p doctor
p DVLA ( to cancel vehicle tax and driving licence )
p employers p hire purchase / loan companies p home help agency p hospital clinics p household insurance p HMRC for income tax p insurance providers p internet provider
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p landlord p library
p local authority ( re : rental / parking permit )
p life assurance
p local Co-operative Share Dividend Office
p mail for redirection p mortgage provider p motoring breakdown policy p motoring insurance
p National Insurance Contributions Office ( if selfemployed )
p National Savings and Investments
p NHS equipment ( wheelchairs , hearing aids etc .)
p OCC equipment collection ( beds / chair , walking frames etc ., Telecare alarms and sensors )
p passport office p pension plans p Probate Office p professional bodies p private healthcare provider p relatives and friends p solicitor p TV licence
p telephone provider - landline and mobile
p utilities ( gas , electricity , water )