[ O U T S O U R C E D T R A D I N G S U R V E Y ]
Winterflood Business Services
Winterflood Business Services |
2025 |
2024 |
2023 |
Global |
Difference to Global |
Coverage |
6.00 |
5.90 |
6.00 |
6.25 |
-0.25 |
Execution |
5.89 |
6.10 |
6.40 |
6.20 |
-0.31 |
Operations and Post-Trade |
5.78 |
6.10 |
5.47 |
6.19 |
-0.41 |
Relationship Management |
6.00 |
6.00 |
5.80 |
6.15 |
-0.15 |
Trade Decision Support |
5.67 |
6.00 |
4.67 |
6.00 |
-0.33 |
IPO Process and Allocations |
- |
4.40 |
- |
5.25 |
- |
Onboarding |
5.50 |
5.56 |
5.33 |
5.98 |
-0.48 |
Client Services |
5.78 |
- |
- |
6.15 |
-0.37 |
Cost vs Value |
4.89 |
5.80 |
5.67 |
5.99 |
-1.10 |
Average |
5.69 |
5.74 |
5.62 |
6.02 |
-0.43 |
Winterflood Business Services
( WBS) prides itself on being a“ trusted partner to the industry, [ which ] provides integrated dealing, custody, and administration services through its proprietary system, EOS”. With the introduction of the T + 1 settlement cycle in the US and Canada, WBS focuses on the performance of its system and service in light of the increasing volume and volatility in the market. This, says the firm, holds them in good stead for the upcoming European switch to T + 1 and its ever-increasing volumes from existing and new clients. Overall, the organisation falls short of both the 2025 global average and its score in 2024, however does build on its average from 2023. Relationship Management( 6.00) sits at Very Good, marking the joint highest rating this year, alongside Coverage. Almost half of respondents rate this category as Excellent, with clients offering praise. One states that the“ relationship manager has a strong
Chart 1
understanding of the industry and the business which has helped the relationship progress”, while another says they“ always feel like a valued client,” with WBS“ very flexible in supporting our requirements”. Coverage( 6.00) registers an uptick this year – with the category increasing 10 basis points. Again, 44 % rate this category as Excellent with the provider praised for“ always finding a solution” and its ability to trade assets fractionally.
This, according to one client, is a huge factor in supporting their proposition, with Fundment being the only adviser platform facilitating direct and custom indexing. Cost vs Value( 4.89) falls 91 basis points in the last 12 months; this follows the slight uptick in ratings between 2023 and 2024. It is worth noting that this category is still rated as Satisfactory by respondents, with one commending the provider ' s transparency on
46 // Outsourced Trading Handbook // 2025