Outlook Money Outlook Money, April 2018 | Page 19

Don’t Exclude Genetic Disorders: Delhi HC A cting on the Delhi High Court’s directives to take a re-look at the exclusions in insurance contracts, the Insurance Regulatory and Development Authority of India (IRDAI) has asked insurers not to list genetic disorders amongst the exclusions in their health insurance policies. This is to ensure that insurance companies do not reject claims on the basis of exclusions relating to ‘Genetic Disorders’. The Delhi HC held that the exclusionary clause of ‘Genetic Disorders’ in insurance policies was too broad, ambiguous and discriminatory, and that the exclusion violated Article 14 of the Constitution of India. As per the Court’s directive, no claim in respect of any existing health insurance policy is to be rejected on these grounds. New lunches, too, will not exclude these disorders. “Genetic disorders disclosed at the time of purchasing or at the time of renewing our existing line of health products will be covered, subject to underwriting review and other terms and conditions of the policy,” said Sandeep Patel, MD and CEO of Cigna TTK Health Insurance, while commenting on the insurance regulator’s circular. “On acceptance of risk, coverage will be provided subject to applicable waiting periods under the policy. However, it will take some time for things to be put in place with respect to the directives from the regulator,” he added. Canara HSBC OBC Life Offers Grief Support P rivate life insurer Canara HSBC Oriental Bank of Commerce Life Insurance has launched a Bereavement Support Programme (BSP) through which it hopes to offer psychological counselling as well as financial and legal advisory support to families of the deceased. According to the company, the programme is designed to help family members overcome the grief of losing a loved one, through customised sessions by trained professionals. The service is voluntary, and claimants can use it at their will, the official release said. Apart from this dedicated service, the company offers customer care services through social media platforms, web assist on its customer portal, premium payments, service request processing over a call in real time, and SMS communication in various regional languages. ICICI Bank Launches Instant Overdraft Facility For MSMEs Private sector major ICICI Bank has announced the launch of an instant overdraft facility for MSME (micro, small and medium enterprise) customers in a completely online and paperless manner. ‘InstaOD’, as it is called, enables a few lakh prequalified current account customers to instantly avail of the facility without having to visit a branch or submit documents. The facility provides an overdraft up to `15 lakh for a year through the bank’s Internet and mobile banking app. The application procedure incorporates an additional level of authentication in order to ensure security for transactions. “We believe this first-of-a- kind proposition offers a unique experience to our customers. With the Indian economy on the upswing, this convenient overdraft facility will enable MSME companies to expand their business with ease,” said Anup Bagchi, Executive Director, ICICI Bank. The bank has plans to reach out to other banks’ customers too.“ We’ve seen an encouraging response to the facility within a few days of its launch. We plan to shortly introduce instant online sanction for an overdraft facility for MSME customers of other banks as well,” he added. www.outlookmoney.com April 2018 Outlook Money 17