counting the cost
WORLD-WIDE
Location: Bristol
Employess: 750
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E
rrors such as incorrect
documentation on new
models and kits, wrong
serial numbers, or missing
or damaged parts can cost
us over £75,000 in administration
costs alone. As well as reducing the
margin for error, our Bristol team is
helping to boost profit margins with
cost savings across the business –
all through innovative, simple,
and quick-to-implement ideas.
What’s non-
conformance?
A non-
conformance
means something
has gone wrong
and needs putting
right. This can
happen in a
service, a product,
a process, from a
supplier, or in the
system itself.
Bristol colleagues are leading
the way in tackling some of our
most common – and costly –
process errors.
Bristol
fashion
MONEY MAN:
Zoltan Mato, Programme Engineer
6
Zoltan Mato, Programme Engineer,
has been with us for eight years,
two of them as part of TP400,
a collaborative engine for the
A400M military transport, an aircraft
used for peacekeeping missions.
He’s been a driving force for the
Bristol team’s bright ideas.
Zoltan explains: “In the first half of
2016, our TP400 programme received
51 Non-Conformance Reports (NCRs).
They’re simple errors, but they can
have a big impact on the day-to-day
running of TP400. And they’re
expensive, too! So, as part of our
Improvement Journey, a group
of us got together to look at
our end-to-end processes
and see where we could
make improvements.
“We created a team drawn
up from Programme, Planning
and Control, Operations
and Quality divisions, so we
could all bring our different
experiences together.”