Our Plans for 2021/22 | Page 75

Annual services
We do
Corporate plan reference
Target service levels
Burial applications ’ processing
Reservations ( booking plots in advance )
1.6.1 Upon receipt of application . Maintenance of register .
If any requests for burial etc . cannot be accommodated these be escalated immediately within the local complaints process ( Included on 14 July 2021 - OM / 07.2021 / 51 ).
1.6.1 Upon receipt of application . Maintenance of register ( electronic and book ), and issue of a reservation certificate .
Private property burials 1.6.3 Upon receipt of application . Headstone applications 1.6.1 Upon receipt of application .
Family history research requests
Burial preparation and cemetery maintenance
Maintenance of register . 1.6.1 Upon request .
1.6.1 , 1.6.2 Upon request ( Note : A burial application must be received 48 hours before the day of the funeral ).
Our plans for 2021 / 22
Lawn cemetery and ashwall plaques
Historical cemeteries inspections
1.6.1 , 1.6.2 Upon request from family members of the deceased .
1.6.5 In accordance with a planned inspection program .
State records
1.6.10
Submission of applications to the Queensland Government ’ s Registry of Births ,
Deaths and Marriages after each funeral date .
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