OTnews August 2020 | Page 20

FEATURE TECHNOLOGY Stay In and Play In How innovation and technology has helped a group of mums and babies stay connected within the Northamptonshire Specialist Perinatal Mental Health Team during COVID19 social restrictions When social distancing was advised back in March, it was clear that the closure of social spaces was imminent. As the week progressed, the children’s centres used to run groups began to close and the ‘Stay and Play’ groups that occupational therapists Alex Stoddart and Madeline Warwick and nursery nurses Kristina Childs and Rikhael Reid had worked so hard to establish over the last six months felt like they were about to slip from our grasp. Once lockdown began we entered a monitoring phase; the group facilitators began the task of contacting each group member by telephone each week to check in and offer support as an alternative to the group session. It quickly became apparent that multiple conversations were being had about coping in lockdown and also mums were constantly asking after each other and their babies. As a group of facilitators, it seemed obvious that what they wanted was not to be monitored, but to find a way of keeping connected and continue a sense of normality in such uncertain times. Getting digitally ready One of the four priorities in AHPs into Action is to embrace the use of technology to improve health, care and wellbeing, while meeting the quality, safety and efficiency challenges the NHS faces. Increased digital capabilities have transformed other industries in the last decade, so there had never been a better time to realise the potential benefits for our service. Within the first week of working remotely, Northamptonshire Healthcare Foundation Trust had installed Microsoft Teams, enabling us to make the most of the opportunities digital capabilities can offer. However, we hardly knew how to work it to speak with each other, let alone facilitate a group using it. The very thought of doing so with our perceived limited technological skills was daunting to say the least, but it was the only secure platform permitted by our trust for groups, so it was all or nothing if we were to embark on delivering remote care. Over the following two weeks our goal was to familiarise ourselves with the technology. With help from various team members, family members, and some willing and patient mums, we trialled various mock sessions, enabling us to work out how to connect them and find the size of groups that felt right for us, as facilitators, and the mums we were aiming to connect. Mums who had joined other group platforms fed back that they had already dropped out of groups because group size was too big, which felt either overwhelming, or the groups did not meet their needs. It was important when setting up groups each week that each facilitator used the same process, so we produced a flowchart to follow, 20 OTnews August 2020 ©GettyImages/Ponomariova_Maria