Terms of sale and delivery
Retailer business market
Transport insurance
All goods shipped at buyer’ s risk. Transport insurance is automatically included( premium 1.9 %), if the buyer does not waive this at the time of the order. If insurance has been taken out, any damages are settled directly with Orrefors Kosta Boda, otherwise the buyer arranges this directly with the forwarder.
Complaints
Complaints must be reported to customer service as soon as possible after receipt of the goods, who will issue a return slip. Returned goods without a return slip are not processed. In the case of approved complaints, replacement delivery is carried out, alternatively crediting is carried out.
Other delivery conditions
Delivery takes place at the prices and conditions applicable at the time of delivery. Orrefors Kosta Boda reserves the right to make changes to the collection without prior notice. Reservation for price changes and misprint in catalogue / price list.
Delivery terms( EXW Cost)
Shipping is added based on weight according to the following scale: |
0 – 5 kg |
€?? |
which is the minimum shipping fee |
5 – 20 kg |
€?? |
|
20 – 50 kg |
€?? |
|
50 – 300 kg |
€?? |
|
300 – 500 kg |
€?? |
|
> 500 kg |
€?? |
|
Recipient shipping is not applied. In the event of non-received or collected goods, which are returned to us, will be charged the cost of the return shipping.
You are currently holding the Orrefors B2B catalogue. Our goal is to deliver as quickly as possible. Exceptions apply to special products.
158