The Future of Work is all About Trust
Don Rapley
Hybrid working is here to stay and we have had to rapidly adapt to the challenges of the pandemic in ways
thought that the slow-moving trend towards working from home could be adopted practically overnight across the globe ?
This shift has put enormous pressure on the companies I collaborate with to adapt to the changing needs of their people and evolve their organisational culture .
The transition has been complex , and is still underway - whilst technology has enabled virtual meetings and remote collaboration to become the norm , it has also put a huge strain on teams who often struggle to reconcile work and personal commitments . The boundaries have been blurred , and , as many have pointed out , the realities of “ working from home ” are often more
So how have leaders and people managers adapted their leadership style to contend with these new
things we know are worth investing in to future-proof your organisation :
Building trust by fostering a culture of listening and curiosity
now starting to meet and collaborate in person again -
the regular meetings and social gatherings across the region that were customary for many .
This means leaders having to double down on getting to know each other and every team member virtually , and ensure they nurture that sense of belonging . Employees need to understand the broader mission of the organisation , and have a strong sense of purpose . Leaders must create an environment of psychological safety where employees feel they have a voice and are
The onus is on leaders to create opportunities for these conversations to happen , so they can interact with their teams on a deeper level . How are they do-
How can I help ? Not only do they need to be genuinely curious , but they also must be totally present and undistracted , listening more than they talk to gain the trust and respect of their employees ( not easy when having a conversation behind your screen ).
Building trust in teams is critical so people feel safe , respected , engaged and empowered to do their best
leadership . build relationships in a virtual world . Teams are only