Business transformation requires digitisation of work processes and an eco-system to support digitalisation . In most organisations , the most challenging task is to get the buy-in of key stakeholders and engagement of the staff in supporting the transformation roadmap . Otherwise , this is the key ingredient to a successful transformation journey coupled with a culture of innovation and collaboration .
While an increasing demand for larger residential space and downsizing of office space has been observed over the past year , a physical office is proven nonetheless essential to facilitate meaningful “ pantry ” discussions , promote community camaraderie thus provide an inspiring environment for creative thinking and inculcate innovative mindset . Therefore , it is not about changing of space but changing the mind of the people on why social interaction helps in achieving work objectives .
The shift in the mode of working and changing needs of various stakeholders becomes crucial to having a properly managed change management strategy . When business is interrupted , we also need to take into consideration the human roadmap and cater to the need of the employees in overcoming the fear to re-skill and provide the necessary infrastructure to help them thrive and succeed in their career .
Being open to collaboration with parties internally or out of the organisation and tapping on the expertise and strengths of each other to identify new market and service offerings are new ways to business survival . It is only when we have a culture of an innovative and collaborative mindset that we can stay competitive and for our organisation to thrive .
The Power of Alliances
Although the pandemic has caused major disruptions on a global scale , it has also created giant ripples which pushed us harder and further in our path towards a digitalised world .
A well laid-out business continuity plan emphasises the need to invest in IT infrastructure instead of relying solely on human capital hence the pre-requisite to a successful business transformation .